I really like this app since it allows me to stay up to date with my favorite Chinese celebrities. But I just got a new phone and I tried to log back into my account with my original password but it would not allow me to log back in. It kept telling me it’s the incorrect login. So, I tried to retrieve my password but I keep seeing a red error message in Chinese. I have no idea what it’s telling me and it doesn’t seem to allow me to proceed. Now, there’s no way I can create another account since my phone number is already in use and I cannot log in. I would appreciate if you could make it more friendly for international users since this is the international version and make it easier to retrieve account info. I’m sadly going to delete this app since I can no longer access :(

I made this account a few year back and decided to use it again to keep up with into1. It was fine the first few days but when I tried to follow a new person it said my account was suspicious and I needed to verify. I went to setting and tried to verify my number but it wouldn’t let me. So being the person I am I deleted it and re- downloaded it hopping it would work. It did not. I couldn’t sign back in. My password is automatically saved but when I tried to sign in it said this account didn’t exist. I tried making a new account with my number but they called my number suspicious. I tried logging in via WeChat. That didn’t work. I was on loading for a good half hour and gave up. Signing up via QQ is even more tragic. Getting a QQ account is even more so. So I hope the developers can fix this. Or let me sign up another way.

I love Weibo, it’s a good app and I get to stay updated with my Kpop stuff. But I recently got a new phone and tried to log into my account but I forgot my password/username, it’ll be nice if you can make it a bit easier to retrieve it rather than the way you have it set currently. Also this is the “international” version of the app I don’t understand why there’s still Chinese in it so that makes it harder for me to try and retrieve it. But all I’m asking for is for you to make it easier to retrieve information because the way you have it now is difficult, please fix it as soon as possible I love this app and I want to continue to use it. Please and Thank you!

I downloaded this app a few moments ago and it has problems.Most social networking apps provide new users with the options of signing up either via other social networking apps (such as Facebook or Twitter) or your email. Then, you are given the option of creating a password for your new account. The company sends you an email to verify your identity and validate your new account with them and when you do that, you’re in. It’s a simple process that takes only a few minutes to complete. Unfortunately, the Weibo app DOES NOT provide any of that at all. So, what are we users supposed to do if they are not given the options of creating a new account so that they can log into this app? Considering all of the negative reviews, I’m beginning to think the Weibo producers don’t actually care about international users and aren’t doing much of anything to fix their bug problems.