A simple tool for businesses to talk to their customers. — WhatsApp Business from Facebook
WhatsApp Business enables you to have a business presence on WhatsApp, communicate more efficiently with your customers, and help you grow your business.
If you have separate business and personal phone numbers, you can have both WhatsApp Business and WhatsApp Messenger installed on the same phone, and register them with different numbers.
In addition to the features available in WhatsApp Messenger, WhatsApp Business includes:
• BUSINESS PROFILE: Create a profile for your business to help your customers find valuable information — like your website, location, or contact information.
• BUSINESS MESSAGING TOOLS: Be more responsive to your customers by using Away messages to indicate that you're away.
• LANDLINE/FIXED NUMBER SUPPORT: You can use WhatsApp Business with a landline (or fixed) phone number and your customers can message you on that number. During verification, select the “Call me” option to receive the code over a phone call.
• RUN BOTH WHATSAPP MESSENGER AND WHATSAPP BUSINESS: You can use both WhatsApp Business and WhatsApp Messenger on the same phone, but each app must have its own unique phone number.
• WHATSAPP WEB: You can more efficiently respond to your customers right from your computer's browser.
WhatsApp Business is built on top of WhatsApp Messenger and includes all the features that you rely on, such as the ability to send multimedia, free calls*, free international messaging*, group chat, offline messages, and much more.
*Data charges may apply. Contact your provider for details.*
We're always excited to hear from you! If you have any feedback, questions, or concerns, please email us at firstname.lastname@example.org
* Control which catalog items are visible to customers. Hide items when they're out of stock and unhide them when they're available again.
* Businesses can now view cart and Message Business functions on their own catalog.
* Bug fixes
Ratings and Reviews
Great but better with categories
Hi, l am enjoying so much this app and it is great for business, only thing l see you don’t have an option to organize your products by category, so if you have 100 type of the same product, customers must look one by one. And also you should be allow to send pictures o messages to one group of customers for example de one inside your categories and only the ones inside the category that you select. Everything else is perfect and great!
A big problem
Hello you’re giving us though time with the new updates or something some months back I can’t search people on my WhatsApp update yesterday someone told me to update the WhatsApp that I’ll be able to search now I can but I can’t post picture to my WhatsApp status a lot of people are experience this pls find something to do about it we ain’t enjoying the app for the past few months pls find something to do about within a day pls. Thanks
AWAY MESSAGE BUG
This app is very helpful if you own a business. Quick replies will reduce the time you spend texting customers by a huge amount.
PLEASE FIX THIS BUG ASAP:
Since last update away messages are being sent at all times including business hours. I have gone through all the settings multiple times, I am 100% sure my business hours are set correctly and I selected the option to only send the message outside of business hours. I had to turn off away messages since it’s sending it to all my customers at all times. Previously I wasn’t having this problem. PLEASE FIX THIS BUG ASAP!!
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- WhatsApp Inc.
- 197.8 MB
- Requires iOS 10.0 or later.
English, Arabic, Bengali, Catalan, Croatian, Czech, Danish, Dutch, Finnish, French, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Malay, Marathi, Norwegian Bokmål, Persian, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Urdu, Vietnamese
- Age Rating
- 12+ Infrequent/Mild Mature/Suggestive Themes Infrequent/Mild Horror/Fear Themes Infrequent/Mild Medical/Treatment Information Infrequent/Mild Profanity or Crude Humor
- This app may use your location even when it isn’t open, which can decrease battery life.
- © 2020 WhatsApp Inc.
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