iPhone Screenshots

Description

A simple tool for businesses to talk to their customers. — WhatsApp Business from Facebook

WhatsApp Business enables you to have a business presence on WhatsApp, communicate more efficiently with your customers, and help you grow your business.

If you have separate business and personal phone numbers, you can have both WhatsApp Business and WhatsApp Messenger installed on the same phone, and register them with different numbers.

In addition to the features available in WhatsApp Messenger, WhatsApp Business includes:

• BUSINESS PROFILE: Create a profile for your business to help your customers find valuable information — like your website, location, or contact information.

• BUSINESS MESSAGING TOOLS: Be more responsive to your customers by using Away messages to indicate that you're away.

• LANDLINE/FIXED NUMBER SUPPORT: You can use WhatsApp Business with a landline (or fixed) phone number and your customers can message you on that number. During verification, select the “Call me” option to receive the code over a phone call.

• RUN BOTH WHATSAPP MESSENGER AND WHATSAPP BUSINESS: You can use both WhatsApp Business and WhatsApp Messenger on the same phone, but each app must have its own unique phone number.

• WHATSAPP WEB: You can more efficiently respond to your customers right from your computer's browser.

WhatsApp Business is built on top of WhatsApp Messenger and includes all the features that you rely on, such as the ability to send multimedia, free calls*, free international messaging*, group chat, offline messages, and much more.

*Data charges may apply. Contact your provider for details.*

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We're always excited to hear from you! If you have any feedback, questions, or concerns, please email us at smb-iphone@support.whatsapp.com

What’s New

Version 2.21.200

* Control which catalog items are visible to customers. Hide items when they're out of stock and unhide them when they're available again.
* Businesses can now view cart and Message Business functions on their own catalog.
* Bug fixes

Ratings and Reviews

4.7 out of 5
290.4K Ratings

290.4K Ratings

Mandy Blossoms ,

Should add a “share with everyone” in status

Okay so I love announcing new upcoming stuff on my business account in status, but I don’t always want to save so many numbers in order for them to see my status. Plus, when I get a new customer, they can see it directly without us having to add them to our contacts. Of course, it would be nice to have the buttons available when posting. For example, I wanna share something with my contact list? Have a button available for “share with: only contacts” “share with: everyone”
Or even “share with: close friends” would be a super rad feature.

whele ph ,

Complain

Good day sir/ma in the house please I have a little complain to make about WhatsApp calls please I will be very very happy and grateful if you can add off and on for WhatsApp calls is becoming too much Someone will just wake into your DM and start coming you WhatsApp call or video call which just maybe because you didn’t reply them on time and they don’t want to know what you are doing if busy or not they will just use the call and distract you from what you are doing which is not suppose make it a way that we can be able to off the call anytime we want and switch it on anytime we want please the video call and Audio calls is too much I will like you to do something about it Just like Instagram they can’t just call you like that unless one permits them to call which is the normal way is meant to be Please sir look into this

Njohana ,

Great but better with categories

Hi, l am enjoying so much this app and it is great for business, only thing l see you don’t have an option to organize your products by category, so if you have 100 type of the same product, customers must look one by one. And also you should be allow to send pictures o messages to one group of customers for example de one inside your categories and only the ones inside the category that you select. Everything else is perfect and great!

App Privacy

The developer, WhatsApp Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • Contacts
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

  • Siri

    Get things done within this app using just your voice.

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