Flowbird parking 4+

Nobody *wants* to use this app. You use it because the place you park makes you use it, or stand in line for their equally over complicated pedestals. You use this app once and probably never again because every parking lot uses someone else’s app.
Don’t make me enter car registration details and sign up for an account and all this other useless crap nobody actually wants to do.
While we’re at it, why did the pedestal make me go through a bunch of menus when there was literally no other option at my parking lot other than “flat rate”? I should punch in my spot # and swipe a card and go. No multiple screens of details and button presses for what should be an easy process, PLEASE.

Hello, thank you for your feedback. It is extremely important to us. We're always looking to improve the experience for our users on the app. If there is anything we can assist you with please feel welcome to contact us at support@flowbirdapp.com.

So, I’m standing curbside yet again trying to use this app. It’s dark out, it’s cold out, I don’t have my reading glasses, I’m running to an appointment. I just logged in with my Apple ID. Why not accept Apple Pay? You’re gonna make me fumble on a small screen on a cold dark night to enter this information now?

Cut to Sunday… I’m trying to enter all of this information in advance, but it won’t let me. It Hass to be while I’m parking a car. No problem I think… I’ll just burn $1.50 right now for the convenience of having my card entered. Sorry, paying the meters is not required on Sunday, so I still can’t get my card entered!

I apologize that you experienced that. We are working on the Apple Pay request most diligently. Please send us a request at https://us.mobileapp.support.flowbird.group/hc/en-us to open a support ticket and we will be happy to help you further. Thank you and have a great day.

1st, why charge additional convenience fees…that’s absurd. 2nd, your app would not accept my phone number, I had such a hard time trying to use this app. It’s too difficult to pick a particular “circled pin” when the map showed several at my location. I didn’t know which one to pick, you should just be able to use the station’s I’d number or something. After I tried all that, I had know idea how to enter my card number…mind you, we’re at the beach standing outside trying to figure this all out. Pay-by-Phone App is much easier. You should take notes & DROP THE CONVENIENCE FEE! Especially since the pay stations don’t warn you of the additional fees , they just say “download Flowbird app”, like wth.

Thank you for your feedback. We apologize for the troubles and will be happy to assist you. You may certainly visit our Help Center at https://us.mobileapp.support.flowbird.group/hc/en-us to open a support ticket.
Thank you for using our Flowbird Mobile App.