Xbox 12+

While the new look is sleek I feel the old layout was more user friendly but time will tell if it is. Now for as the reason of the low star rating is due multiple issues example of two issues first being the data and information for the majority of the time either does not refresh or show accurate information ie you can be on your console and see who’s on where as the app might show who’s on or it might display someone online but if you click profile or access a message they would display offline but if you go back to the friends list it will still display online another issue or lack of feature is they have removed the option of the store or game pass game with the new UI granted since the game pass as a separate app that is understandable for game pass although I think it would be nice to have a version integrated in the app that way users only need one app instead of two apps not to mention that the remote feature input rarely responds I could be trying to press a none stop and may 1 out of 20 time I could receive input

This app USED to be good. Key words being "used to." Before the latest update, the xbox app was really good and I had very few issues with it. Ever since the new update, I have absolutely HATED using this app. Obviously this is my opinion right now, but I hate almost every single thing that has changed (and a bunch of my friends agree.) First off, the app takes longer to load in than it used to. Second off, the whole messaging / chatting with others is awful. Sending messages can be delayed a lot and sometimes not even send. You can't send pictures anymore. And also, if you have notifications on, it'll glitch over and over and over again whenever someone messages you (meaning even if you are on a chat with someone currently texting each other, whenever they text you, a notification will buzz at the top of ur screen.) This glitch is only fixed if u reload the app, and even then, after a few minutes of texting, the notification buzzing will still show up again. Another thing I hate is the online / offline thing. I don't like how when you are on a chat with someone, it says they are offline, even if they are actually online. It only says they are online on the home screen, which is very annoying. Honestly, the only thing I do like about this update is our captures all in one area.

Obviously this probably won't happen, but I feel like this app would be way better if the update was just taken off, and the app was reverted back to its old state.

The Xbox app is amazing the first time you see it. You can access you account on the go and do so many things. However, the app’s downfalls become apparent very soon. First of all, you need a wifi connection to access the app, it will not work with cellular data. So, the whole aspect of xbox on the go is completely thrown out of the window. Secondly, you’ll be very luck if you can actually use the app. For at least one week out of the month the app just doesn’t work. You try to launch it, but you are met with either a blank green screen or a n infinite loading wheel. I’ve tried restarting, redownloading, and even costumer support, but nothing can fix it. Over time it will just fix itself and one day you’ll try to launch the app and it will just work for no reason just as suddenly as it stopped working. My final issue it the built in keyboard. Xbox has a wonderful system that detects the keyboard on your xbox and allows you to type on your phone. This is great for multiplayer games with a chat system. However, like the app itself this feature is very spotty. Sometimes the keyboard on the app will just stop popping up and it won’t ever pop up for the next week to month. Then it will just magically fix itself again. There are also tons of little bugs that litter that app that at sometimes, makes the app completely unusable. The Xbox app definitely doesn’t deserver the 4.7 out of 5 that it currently has.