Barceló Hotel Group 12+

Barceló Hotel Group

Designed for iPhone

    • 4.3 • 39 Ratings
    • Free

iPhone Screenshots

Description

Welcome to the Barceló App!

Discover a new way to make your stay in our hotels an unforgettable experience. We invite you to make the most of our hotels by using our App. We want to make you feel unique and live unforgettable moments with us.

Thanks to our application you can carry out the booking process in the simplest way and have access to exclusive offers.

In addition, you can enjoy a much more comfortable stay adapted to your personal preferences in any of the hotels of all Barceló Hotel Group brands: Royal Hideaway, Barceló, Occidental and Allegro. Take advantage of benefits such as:

• Book through our App in the restaurants of our hotels and consult their menu or request a room or pool service from anywhere. You can also get allergen and intolerance information.

• Consult and book in our spas a thermal circuit or our massage and beauty treatments. We put at your disposal everything that can help your relaxation and well-being.

• Request additional amenities to your room or report an incident if it arises during your stay in real time. Our staff will respond as soon as possible.

• Check the activities and shows that take place during your stay at the hotel. Thanks to a handy calendar with updated schedules, you can make sure you don't miss anything.

• Know the destination and book the activities we have prepared for you. Designed by our local experts, they are the ideal complement to your stay. Let us surprise you!

• Book transfers to and from the airport, gifts or make use of any of the additional services offered by the hotel.

• Discover all the possibilities of our rooms and contact our staff to organize any event, from congresses to weddings.

• Finally, don't miss anything about our hotels. In large resorts, we put at your disposal a digital map where you can know the exact location of your room and all the facilities and services.

All these advantages and many more thanks to our Barceló Hotel Group app.

Download it now and start enjoying everything Barceló can do for you.

What’s New

Version 4.6

What’s new. This new version includes updates and fixes to improve the viewing and usage experience on all devices. In addition, in this release, we’ve fixed bugs and improved performance and stability.

Ratings and Reviews

4.3 out of 5
39 Ratings

39 Ratings

Mkwicz ,

Malísima App

No fluye la navegación. Mezclan la parte comercial con la de cliente. Es decir, quiero ver mi reserva y no seguir mirando hoteles, y tengo que poner el número de reserva!? En mi propia app, estando loggeado!? Ni se cual es mi numero de reserva!!!

Además porque no simplifican, quiero ir a dominicana, denme la opción de todos los hoteles a la vez, para q pueda compararlos, pero no, hay q entrar hotel x hotel e ir viendo uno por uno, poniendo 4 veces los mismos datos .... señores, experiencia de usuario, malísima.

iñaki2019 ,

Mal diseño

Es lo mismo que navegar la web, no tiene facilidad

Developer Response ,

Estimado Iñaki:

Muchas gracias por su útil comentario. La app no tiene relación con la página de reservas de Barceló, aunque en el frontpage hay un link que lleva allí. Debido a que genera bastante confusión y mucha gente acaba en la web en lugar de la app, hemos decidido cambiar el frontpage a partir del mes que viene. La app actualmente está destinada a ofrecer y permitir la reserva de servicios durante la estancia en un hotel concreto o por si desea consultar información de nuestros hoteles. Esperamos que en su próxima estancia en un hotel Barceló su experiencia sea mejor. Trabajamos cada día por mejorar la experiencia que nuestros clientes tienen cuando visitan un hotel Barceló.

Atentamente,
Grupo Barceló

mdfarg ,

Pesima

Aplicación super complicada para navegar y encontrar las cosas así como gestionar.

Developer Response ,

Estimado Mdfarg:

Muchas gracias por su comentario. Por lo que indica, podemos entender que quizá ha accedido a la web en lugar de a la app. Es una confusión recurrente que ocurre debido al link de Regístrate (que lleva a la web) cuando a la app se accede desde el buscador de hoteles y no requiere ese tipo de registro. Vamos a realizar un gran rediseño de la app, tanto el frontpage como la propia app, para que el usuario no encuentre dificultades a la hora de navegar a través de ella. Gracias por su feedback. Trabajamos cada día por mejorar la experiencia que nuestros clientes tienen cuando visitan un hotel Barceló.

Atentamente,
Barceló Hotel Group

App Privacy

The developer, Barceló Hotel Group, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Search History
  • Usage Data

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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