Freshchat 4+

Name: Freshchat
Rating: 3.7 (3 reviews)
Author: FRESHWORKS TECHNOLOGIES PRIVATE LIMITED

FRESHWORKS TECHNOLOGIES PRIVATE LIMITED

- 3.7 • 3 calificaciones

- Gratis

Descripción

Engage with website visitors and users on the go with the Freshchat (formerly Freshdesk Messaging) iOS app.

Freshchat is a modern messaging app for sales and customer engagement teams. A leap from legacy live-chat systems, it brings the continuity and experience of consumer messaging apps to businesses to help them convert visitors and delight users.

With the iOS app, teams can:

• Ace Conversations - View, reply to, assign, and manage conversations from anywhere, anytime.

• Know who you’re talking to - Get access to the visitor profile with details like contact information, event timeline, and usage history to make relevant conversations.

• Never miss a message - With Push Notifications, get notified when you receive replies on conversations or when a user proactively reaches out. Stay on top of messages even when you’re not inside the app.

• Enable a faster response time - Optimize team productivity even while on the go by sharing FAQ articles with visitors and users.

18 oct 2024

Versión 8.2.8

We’re always making improvements to Freshchat so that you don’t miss a thing.

3.7 de 5

3 calificaciones

Quite good chat functionality

All works well, however live translation is not carried over to the app when the addon is available on the subscription. It also does not have smart notifications, which means that every message floods the Notification Center when using it from another device. I had to disable notifications entirely or I would get a notification for every message I get.

Thank you for your feedback, Nicolas. Live translation is not supported on the app. We have forwarded this feedback as a feature request to our development team.

FRESHWORKS TECHNOLOGIES PRIVATE LIMITED, que desarrolló esta app, indicó que entre las prácticas de privacidad de la app, pueden incluirse el manejo de datos que se describe a continuación. Para obtener detalles, consulta la política de privacidad del desarrollador.