LivePerson Agent App 4+

Name: LivePerson Agent App
Author: LivePerson inc.

LivePerson inc.

Diseñada para iPad

- Gratis

Descripción

The LivePerson Agent App provides real time messaging between you and your consumers anytime and from any location.

Take your engagements on the go and never miss an opportunity to create a meaningful connection.

Key features:
• Connect using real time messaging with your consumers
• Receive push notifications whenever your consumers request to connect with you
• View and manage your assigned agents conversations
• Control your availability, as new connections might come at any time!
• A seamless match to your Conversation Cloud Agent Workspace web platform

31 oct 2023

Versión 2.8.4

- Implemented Consumer message channel indicator in AgentApp
- Implemented feature Sorting Page navigation widget
- Implemented feature Permission to control Back to Queue
- Implemented feature Takeover in AgentApp
- Flurry added some more events and page views, corrected app version
- Fixed Formatted text appears with HTML tags in the notifications and My Conversations List
- Fixed PCI form : It should not be possible for joined Agent Manager to send secure forms
- Fixed Landscape mode : click near the image opens the preview
- Fixed Incorrect timestamp format in the notes (as in USA)

El desarrollador (LivePerson inc.) indicó que, entre las prácticas de privacidad de la app, pueden incluirse el manejo de datos que se describe a continuación. Para obtener detalles, consulta la política de privacidad del desarrollador.