Pelivan Transit 4+

Connect to shopping, social events, restaurants, medical appointments, hospitals, schools, jobs, and more with Pelivan Transit.

Pelivan is a ridesharing service that’s smart and easy. With a few taps, book an on-demand or future ride in the app and our technology will pair you with other people headed in the same direction. You may also call in to book trips.

How it works:
- Book a ride on your smart phone by setting your pickup and dropoff addresses, and indicating if you’re riding with any additional passengers. You may also call a booking agent to book your trip over the phone.
- For same-day trips, the app or agent will tell you the vehicle's ETA. For future trips, select the preferred pickup window that works for you. You’re expected to be ready at any time during that pickup window.
- We’ll give you an automated call or send you a text notification when we’re nearby. You’ll also receive one automated call or text reminder for each trip you have scheduled for the next day.
- When your driver arrives, they will wait up to 5 minutes at your pickup location. If they arrive early, they will wait until the start of your pickup window, and then wait another 5 minutes.
- If paying cash, please pay your driver when you board.
- There may be others on board, or you may make a few additional stops along the way! You can track your ride and share your status in live-time during your trip from the app.

Questions? Read more at http://city.ridewithvia.com/pelivan or reach out at pelivanhelpdesk@gmail.com.
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