Customer App - Zoho Assist 4+
Zoho Corporation
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- Gratis
Screenshots
Beschreibung
The Zoho Assist - Customer app enables you to receive remote support directly from a trusted technician.
1. With the Zoho Assist - Customer app, you can let technicians look at your iPhone remotely. The first thing you need to do is to request your technician for a remote session.
2. The technician will then send you a nine-digit session key. This is to ensure that each session is safe and secure. Open the Zoho Assist - Customer app and enter the session key.
3. You can then share your screens with the technician at the other end.
4. After going through the screens and getting an idea of the problem, the technician can communicate with you through the in-app chat. This will be ideal when the technician wants to send you instructions or ask you for quick clarifications.
5. Although you'll be sharing your screen directly with the technician, you're always in control as you can choose to stop/resume screen sharing at any time.
6. Additionally, you can configure your iOS device for unattended access by the trusted technician at any time.
7. During an ongoing remote support or unattended access session, technicians and customers can send or receive files of up to 2 GB using the File Transfer option.
Download the Zoho Assist - Customer app and get contextual remote support on your iOS device.
Neuheiten
Version 1.5.4
We’ve optimized the unattended connection performance, allowing you to access your device remotely without needing the application to be active in the foreground. Enjoy faster and more reliable connections with your unattended mobile devices
Bewertungen und Rezensionen
Betrüger
Glauben Sie dem Betrüger nicht. Ich habe die Anwendung heruntergeladen, sie hat mir den Code für den Fernbedienungsbildschirm gegeben und ich habe den Code eingegeben. Ich habe meine E-Mail-Adresse eingegeben, dann wurde nach dem Bestätigungscode gefragt, der an die E-Mail-Adresse gesendet wurde, und ich habe aufgelegt, ohne diesen Code anzugeben. Ich hoffe, dass es kein Problem gibt.
Entwickler-Antwort ,
We are sorry to hear about your negative experience. Zoho Assist is used for customer support by many legitimate technicians. We are not responsible for third-party scams. Reporting fraud helps us, and law enforcement, find scammers. Learn more on our website, and report abuse here: https://www.zoho.com/assist/report-a-scam.html
Scam
A lady with Indian voice pretending to be from Amazon (even gave me her “employee ID”) tried to convince me somebody else was trying to make a purchase in my name and that I would lose my money. The problem was “public” IP address and to fix it I had to download this (Zoho) or Iperius remote desktop app.
It was a scam, but luckily I haven’t gave her any personal info or downloaded the apps.
Entwickler-Antwort ,
We are sorry to hear about your negative experience. Zoho Assist is used for customer support by many legitimate technicians. We are not responsible for third-party scams. Reporting fraud helps us, and law enforcement, find scammers. Learn more on our website, and report abuse here: https://www.zoho.com/assist/report-a-scam.html
Betrug
Betrigsmasche. Die Betrüger benutzen diese App um auf die Bankdaten von Leuten zu gelangen.
Entwickler-Antwort ,
Hi,
We are sorry to hear about your negative experience. Unfortunately, on rare occasions, remote desktop software is misused by scammers. If scammed, please notify your bank of the unauthorized transaction and reset your passwords. Visit our website for more information, and report abuse here: https://www.zoho.com/assist/report-a-scam.html
App-Datenschutz
Der Entwickler, Zoho Corporation, hat darauf hingewiesen, dass die Datenschutzrichtlinien der App den unten stehenden Umgang mit Daten einschließen können. Weitere Informationen findest du in den Datenschutzrichtlinien des Entwicklers.
Mit dir verknüpfte Daten
Die folgenden Daten werden möglicherweise erfasst und mit deiner Identität verknüpft:
- Kontaktinformationen
- Benutzerinhalte
- Kennungen
- Nutzungsdaten
- Diagnose
Die Datenschutzpraktiken können zum Beispiel je nach den von dir verwendeten Funktionen oder deinem Alter variieren. Weitere Infos
Informationen
- Anbieter
- Zoho Corporation
- Größe
- 40,9 MB
- Kategorie
- Dienstprogramme
- Kompatibilität
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- iPhone
- Erfordert iOS 14.0 oder neuer.
- iPad
- Erfordert iPadOS 14.0 oder neuer.
- iPod touch
- Erfordert iOS 14.0 oder neuer.
- Apple Vision
- Erfordert visionOS 1.0 oder neuer.
- Sprachen
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Deutsch, Bulgarisch, Englisch, Französisch, Italienisch, Japanisch, Koreanisch, Niederländisch, Portugiesisch, Schwedisch, Spanisch, Tradit. Chinesisch, Vereinf. Chinesisch
- Alter
- 4+
- Copyright
- © 2024, Zoho Corporation Pvt. Ltd. All Rights Reserved.
- Preis
- Gratis