饭团外卖 - Fantuan Delivery 12+

Asian Food & Service Platform

饭团科技

    • Free

Screenshots

Description

The Best Asian Food Delivery! --- Fantuan delivery offers the largest selection of your favourite Asian restaurants and all other local favourite cuisines delivered to your door, anytime and anywhere.
【Fantuan Delivery & Pick-up 】
Bringing the taste of authentic Asian cuisines to your door. Browse from hundreds of local restaurants to traditional Asian restaurants in your city. Unsure of what to eat tonight? Let Fantuan help filter the restaurants you crave.
Promotions: Enjoy new promotions everyday and coupon codes to help you save.
Self Pick-up: Order on our app and pick-up meals at restaurants. Eliminate wait times, and enjoy further savings. (Enjoy 10% OFF Pick-up orders, No delivery fees, No tips, No transaction fee.)
Exclusive Restaurants: Find restaurants exclusive to Fantuan
Restaurants Partners include: Haidilao Hotpot, Coco bubble tea, Sharetea, Dinesty, Church’s Chicken, Subway, Me+Crepe, Old Xian, and more. BBQ, hotpot, dumpling, dimsum, bubble tea, brunch, cake…
【Additional Service】
Fantuan Errands
Need to deliver a parcel and don’t have the time to do it yourself? Or need to buy something from the supermarket but too lazy to leave the home? Fantuan Errands is here to help! We can help you to deliver or collect parcels from: important documents, keys, flowers, etc.. just name it. We are here to help!
TT Mart
You can now order grocery and convenience store items on Fantuan! Unlimited selections of daily essentials, fresh produce, Asian popular snacks and more delivered to your door!
Multiple Payment Methods
visa/master/ApplePay/Paypal/Vemo/Cash/Alipay/WechatPay
【About Fantuan】
Fantuan was founded in Vancouver, Canada in 2014. With a mission of "life made easier", we are a technology company that provides a one-stop platform connecting people and their local community. Fantuan operates in major cities across Canada, the United States, Australia and the UK. As the world's leading life service platform, we enable our users to unlock access to the richness of their neighborhood and the city. From food and grocery delivery to convenience and daily deals, Fantuan is bringing communities closer together than ever before. Fantuan is also one of the Deloitte Canada Fast 50 companies.
【Contact】
Become a merchant partner: https://merchant.fantuanorder.com/
Become a driver: https://delivery.fantuan.ca/#/registration
For order inquiry, please contact
Canada: +1 7784022900
United States: +1 2134591886
Australia: +61 370678999
United Kingdom: +44 8000584061
For all other inquiries, please email: feedback@fantuan.ca

What’s New

Version 6.6.0

Want a easy life? Fantuan provide Chinese food, Japanese cuisine, Korean food, pizza, burger, etc, to satisfy your appetite. Fresh groceries and daily essentials delivered to your doorstep provide you more convenience. Activities like KTV, murder mystery games, and show tickets provide you happy weekends. The new version of our app offers more discounts and a smoother ordering experience. Download it now and give it a try!

Ratings and Reviews

4.5 out of 5
1.2K Ratings

1.2K Ratings

gnhlyfdak ,

Perfect Fast

Very easy to use and the discount is great. Fast delivering, the food still had good temperature and taste when got home !

ccwastaken ,

Terrible customer service! 客人服務線很差!

I didn’t receive my coupons for the new account thing, so I rang up CS. CS operator spoke to me in Chinese even when I pressed 1 for English, then asked if I could speak Chinese as well. She then put me on hold to connect me to the English CS, and when the English CS picked up, it was still the same operator! Just speaking in below standard English this time! All she did was apologize and made up gibberish reasoning that didn’t make sense for why they can’t refund my coupons. I demand compensation or at the very least, my coupons back!!!

我是今天下載這個Apps,但是沒有收到新開帳戶的優惠券。所以我就打了電話給他們的客人服務線。我中文是不好的所以我就按了1(英文),接線員一拿起電話就跟我說中文,我用英文回答她,她還問我可不可以說中文。離譜吧!她然後就接通了我給會說英文的接線員。會說英文的接線員一聽電話,就發現還是她。她後來還說一大段九唔搭八的原因,說不可以給回優惠券給我。真的是浪費我的時間,給不回就早一點說啦!真生氣。快點還回我的優惠券給我!還不到的話就賠償!

Developer Response ,

We're always looking to improve your experience. Any specific incident we can look into for you? Let us know by reaching out to feedback@fantuan.ca.

Giang Peppa ,

Orders canceled twice

I installed this app on two different occasions, and both times my orders were cancelled because the restaurants did not confirm the orders within the time frame that Fantuan set. So instead of contacting the restaurants about the orders (like other food delivery apps), they just went ahead and canceled it, not to mention their refund process takes up to 15 days. So in short, ordered my food, got excited about the meal, food got canceled, and money missing from the account for some times.
Ridiculous app, expensive fees and delivery, bad experience. Uninstalled and will never use again.

Developer Response ,

Hi there, thank you for your feedback and we are sorry for the inconvenience. Please report to feedback@fantuan.ca and we will look into it for you right away, thank you.

App Privacy

The developer, 饭团科技, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Search History
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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