1Password: Password Manager 4+

I think 1password is quite good app for password management. I have been using it for more than a year now and it worked perfectly for my requirements. When I compared this app with other competitors the main unique selling point for this app was that it didn’t have any data leaks and it was giving standalone vault to avoid putting data in cloud. It seems to me that this is a step backward in this version where they have removed this support which was kind of differentiator for this app.

Thanks for taking the time to leave us a review. 1Password Memberships and the platform that powers them helps us create a better, more consistent experience for our customers. You can read more about this here: https://blog.1password.com/why-we-love-1password-memberships/

I used to have an account but then it froze as I stopped paying after a year and just forgot to as its a nice to have thing but don’t really need it. I received an email recently (definitely from 1Password) saying I can get $10 off if I renew again. Now that I want it again for a new phone, I realised I should renew and I’d get $10 off too. I should have known it sounded too good to be true. When you download it on the App Store it does not let you log in at all, it forces you to pay upfront the regular price. So I was lied to, on top of that, it did not let me connect to my old account. This has been a nightma process. I had no choice but to purchase it again just to get my account renewed. I paid for everything via App Store btw not any third party sites. This company has gone from genuine to a scam and should be taken off the App Store. This is so wrong to advertise that it can be bought at a difficult price yet you are forced to pay the full amount up front and there’s no option for me to request a feedback. After this years subscription is over that’s it, I’d rather pay more for a better app that won’t expect you to pay twice because of a stupid App Store loop hole. How the hell else am I supposed to get the app on a new phone??

Thanks for your review. We're not able to offer discounts on Apple subscriptions, only through direct billing. This is because your account is managed by that in-app subscription. We can't see account or billing details here, but if you send a message in to support@1password.com, a member of the team will reach out to look into this with you.

Except there is no such thing as a shared secret. Yes, you keep the encryption key. But not the storage or the encryption algorithms or the encryption implementation. Your passwords, albeit encrypted, are stored in the cloud. You, as the user, do not control the security of this cloud. The common argument is - but if there is a leak (and there is always a leak, despite all the good intentions), then only encrypted data leaks. Problems is, any encryption can be broken. If not today l, then tomorrow. If not with today’s computer, then with next generation one. Every encryption scheme that at some stage was claimed to be unbreakable was, in fact, broken. Allowing the user to set the encryption key just shifts responsibility to the user. The truth is, there is no such thing as a shared secret. Only a vault on a device controlled by the user and encrypted by the user is truly under the users control. Sadly, the “shared secret” is the only kind of storage 1password 8 supports. As a long time user of 1password from v 1.0 to the latest version 7, I am very disappointed with this move. Whata fantastic way to screw your loyal user base. I am looking for an alternative product to use instead of 1password now. Sad, but this is good bye. And no, I do not want to contact support.

Thanks for your review. We have a blog post that address this subject: https://blog.1password.com/how-1password-protects-your-data/ With that said, if you're interested in a self-hosted service – you’re welcome to let us know your thoughts: https://survey.1password.com/self-host/