Please note: This app is for the use of AccessPay salary packaging customers only. You must have a salary packaging account with us in order to use this app.
The AccessPay AccessApp is a secure and convenient way to access your salary packaging account anywhere, anytime.
The AccessApp allows you to:
1. View your current payments and keep track of your packaging funds
2. View and download your packaging statement
3. Request changes to your payments with ease
4. Update your personal information
5. Contact AccessPay with queries quickly and easily
6. Keep up to date with AccessPay news
How to get started:
If you are already an AccessPay customer, all you need to do is register your account for online access.
Already a registered online user?
All you need to log in is your UserID and your online account password.
Save share customers can track these payments in the app
Ratings and ReviewsSee All
Initial concept good; execution would benefit from some love
In transition from the bank-based arrangements, the new app lacks a number of conveniences taken for granted previously. Initial concept good; execution would benefit from some love.
For example, Notifications and app Badges would help to inform of issues such as system outages; viewing of your current balance(s) without having to log in (standard on virtually all banking apps & highly desirable via swiping from the app home screen); navigation to balance once logged in is ambiguous (get it wrong every time!); Touch ID (iOS) would be helpful to login.
It is not geared around convenience, which is the primary goal when out & about, taking what feels like ages to ascertain what spending you have the capacity to make.
Also, App Support appears to point to a somewhat out-of-date FAQ page.
Logging in- you should be able to log in with Face ID or a pin. You require your customers to have a long password with numbers and symbols, it is a long winded process as the app is so slow.
Home page- when I first log in there is too much on my homepage I don’t even need. The only thing I can actually do with my salary card is look at how much money I have left on it, simplify the first page we see when we log it. It’s actually confusing trying to click into all of the icons to find where my balance is.
I can see that other reviews state something similar from over a year ago so I don’t expect improvement. It’s frustrating I don’t have the option to leave AccessPay as it’s my employer that has chosen it. I dislike everything about it.
scams, glitches, service below satisfactory.
Ugh. I’ve been scammed twice through Accesspay neither times have i had apologies of any type of good service from them. request a new card and it’s taken 30 days so far, still haven’t received it. i have 3x pay on there that i cannot access and have not been given any alternative for not being able to access that money. the app constantly glitches. why am i paying a rate for the service when it is well below average.
have no choice but to go with accesspay as my work has a contract with them but i’ll be letting work know too.
- ACCESSPAY PTY LTD
- 43.1 MB
Requires iOS 10.3 or later. Compatible with iPhone, iPad and iPod touch.
- Age Rating
- This app may use your location even when it isn't open, which can decrease battery life.
- © 2020 AccessPay Pty Ltd
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Up to six family members will be able to use this app with Family Sharing enabled.