AGL 4+

Energy, internet, mobile

AGL Energy Limited

Designed for iPad

    • Free

Screenshots

Description

Using the AGL App makes it easy to view your energy usage, check your bills and manage all of your accounts. Get help when you need it and much more, all in one place.

Gas and electricity insights

• Track your daily and hourly electricity consumption
• Compare your energy use over the last 12 months
• Enter your meter reads for accurate bill projections

AGL internet and mobile

• View your mobile SIM plan and nbn™ plan information
• Check your internet speed
• Monitor your mobile data use

Billing made easy

• Get bill projection and due dates for gas and electricity
• Update your payment methods and make payments on-the-go
• View and download past bills for energy, mobile and internet

Solar energy and solar battery

• Track how much solar you’ve exported to the grid in dollar value and kW/hrs
• Monitor your battery charge levels with weekly and daily views
• View your battery, solar and grid activity in one interactive chart
• Get notifications on the performance of your solar system

Manage your account

• Manage multiple properties
• Contact us via chat 24/7
• View offers exclusive to AGL customers

What’s New

Version 8.12.0

This update includes bug fixes, performance improvements and enhances accessibility throughout the app.

Ratings and Reviews

4.7 out of 5
41K Ratings

41K Ratings

was keen ,

Great app

Great app to check on what’s using excess power in your house. I noticed my bill shooting up only to notice it was early hours of morning (hot water service on way out) so have since switched to natural gas. Everything else we have is pretty efficient except for aircon and seeing how much it costs makes me way up whether it should be turned on or just wait for the change.
App can be delayed but at most about 3 days, which isn’t very often (usually 1-2 days)
Only down side I have is the half hourly view, which I find harder to track. Too much info leads to too much confusion. Try keeping it just hourly, keep it simple.

Developer Response ,

Thank you for taking the time to provide this detailed feedback! We're happy to hear that you're finding the features within our app useful. Cheers, Jayden.

Billbo bagnz ,

Be warned

If you’re on month to month billing with AGL beware. Your most recent billing amount on the app will look considerably different to your latest physical bill. For some reason AGL adds your previous months bill to your current months bill (which is still accumulating) as a total outstanding balance. The part that confuses the hell out of you is the date period shown only reflects the previous billing cycle. For e.g. a bill from 2 Mar - 1 Apr for $100 will show on the app as $100 “PLUS” whatever your current usage is since the 1 Apr. For examples sake let’s say you’ve used $80. Remember a bill hasn’t been generated for that period yet because the cycle isn’t complete. What you’ll see on the app is an amount owing for the 2 Mar - 1 Apr for $180. The stupid part is that $80 has nothing to do with 2 Mar - 1 Apr and wasn’t used during that time period. It shouldn’t be showing that it has. I’ve spoken to AGL about it and they can’t change the subject quick enough. Good news is you won’t be charged the whole amount. Only what you actually owe for 2 Mar - 1 Apr as reflected on your physical bill. Bad news is you might spend 3/4 hr on the phone in order to find that out.

Developer Response ,

Hi,

Just checking in on this one as it's been a while since you posted this review - If you're still using the AGL app, are you still seeing confusing amounts listed for your month to month billing?

If so, let us know over at https://agl.com.au/appfeedback and we'll take a look for you.

oceanliving1241 ,

No service is bad service

I’ve joined AGL recently and called multiple times to try to get the app up and running and they keep promising that it’ll be working the following day but still nothing. It’ll be a very short stay with AGL if this problem isn’t fixed, AGL finally got the app up and running only to find that the data they had on it was completely wrong. We have a 5 kWh solar system backed up with a 10kwh battery with no one living in the house. Our previous energy provider had us correctly always in credit as we were feeding power into the grid every day therefore not having to buy power at all, yet whe AGL finally got the app up and running it showed that each day we were buying approximately 10kwh from the grid and selling approximately 10kwh to the grid instead of the correct reading of selling on average around 25kwh to the grid and buying none from the grid. After a few lengthy phone calls and threatening to get the Energy Ombudsman involved the app was correctly updated. We as consumers shouldn’t have to keep an eye on these providers just to make sure they are doing the right thing. AGL. One out of Ten

Developer Response ,

Hi oceanliving1241, thank you for your feedback! I'm sorry to hear that we have been unable to get things up and running for you. Our support team would like to take a look at what is going on with your account, so please get in touch with them here when you get the chance: aglener.gy/AppIssues. Cheers, Jayden.

App Privacy

The developer, AGL Energy Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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