Some things are better left unchanged - like exclusive access to the best deals on 1.9M+ hotels and vacation rentals worldwide. Deals so good we can't even show them on our own website!
Recent improvements include:
- Send messages to a property when you have a question
- Easily recognize homes & apartments in search (pink stars)
- Host mode for Agoda Homes hosts (list your home on agoda.com/homes)
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Ratings and Reviews
I try and use Agoda when ever I need accommodation no matter what country I’m traveling to. Always lots of information on the accommodation advertised and usually more than 1 option for each motel which is great because it gives you flexibility to change your booking if required. On 2 occasions now for reasons beyond my control ( ie: death in family and Tigerair cancelling all flights to Bail) Agoda has even gone the extra mile for me and got full refunds on accommodation that was no cancellation/refund or changes to travel dates. Just had to provide documentation verifying why I needed to cancel accommodation and within hours the money had been fully refunded. Big thumbs up to Agoda I’m 1 very happy customer.
Excellent Customer Service
Have been looking for hotels in Mactan, Cebu Philippines for January next year so I have been jumping back and forth onto different online booking sites including Agoda. So far, this site has never failed me in terms of delivering messages to its main service provider. I get responses very promptly which is what travellers really need to get organised in time for their trips. And amazingly a lot cheaper too compared to other sites. Thank you Agoda! 🤗👌🏻✨✨✨
BEWARE: Make sure to screenshot ALL steps before confirming booking
1) Twice now, I have booked for accomodation with breakfast. with the IPad/Mobile app and I get the confirmation WITHOUT BREAKFAST.
2) The discounts they sent me by email have not been not applied to my bookings or the promotions that are in my account
3j The interface just jumps straight without confirmation especially if you have a saved card. So there is no time to review your booking..
4) Advertised or listed discounts or options are inconsistent with the final booking.
I have been a long standing Agoda customer, and have been very happy in the past.
Within the past few months,these apps are now giving me grief. They seem to have been built like a scam with huge inconsistencies.
Be aware It’s may be hard to cancel because the booking may have a no refund policy. Very very disappointed recently.
Customer Service will have no clue on what happened in the app.
If you do book through these apps, make sure to take screenshots, BUT still this will NOT guarantee you a solution. I have provided screenshots in the past and customer service wipes their hands off any possible glitches. I am now writing this review after the second 'glitch '.
It looks like the other negative reviews are consistent to my recent experiences.
- Agoda Company Pte. Ltd.
- 316.5 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.
English, Arabic, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- Age Rating
- Rated 4+
- © 2005 – 2018 Agoda Company Pte. Ltd., All Rights Reserved
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Up to six family members will be able to use this app with Family Sharing enabled.