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AIA Vitality is a science-backed health and wellbeing program that incentivises and rewards you to make real, positive change to your health and your life.

By understanding your personal health, and working towards improving it, you will achieve a fitter, healthier lifestyle. Along the way you’ll earn AIA Vitality points for all your smart health decisions.

The more AIA Vitality points you receive, the higher your status, the more rewards and benefits are unlocked. All in addition to a newer, healthier version of yourself.

To help you make the most of the program, we’ve created this mobile app.

You can use this app to sync your fitness devices and apps to AIA Vitality, track your progress on the program, receive push notifications and take advantage of the many rewards and benefits AIA Vitality has to offer, including the tracking and redeeming of AIA Vitality Active Benefits vouchers. You can also link Apple® Health and upload activity data to earn AIA Vitality points.

You can complete assessments and earn points. Find out your AIA Vitality Age by completing the AIA Vitality Health Review.

Thanks for being part of AIA Vitality!

We will continuously update the application to include new features, so be sure to check back for updates.

Contact Us:
We’re always interested in hearing from you, if you have any problems or suggestions for making the app even better please send us an email at queries@aiavitality.com.au.

What’s New

Version 6.2.4

Hi AIA Vitality members! With this release we've fixed an issue in Active Benefits where dates were appearing incorrectly for some users.

Ratings and Reviews

2.3 out of 5
194 Ratings

194 Ratings

el canonero ,

Buggy buggy buggy

Some good rewards on offer and with a little diligence you should be able to get over $1,000 per year in cash benefits. Downsize: it is very buggy. When your activities don't come through from Strava or Garmin for no good reason, and you complain, you will be told to disconnect and reconnect your account. I think this is a placebo. Suggest keeping the pressure on them to improve the quality. They will say "oh the APIs change and blah blah..." just wish I didn't spend time most weeks trying to reclaim missing points.

Developer Response ,

Hi there. I’m sorry to hear you’re disappointed with the app’s performance. I have passed your feedback onto our Development team for review. If you need any further assistance, you can reach out to us via phone on 1800 333 613 or via Facebook (https://fb.com/aiavitalityau). Thanks - Matt (AIA Team)

Anteck ,

Fails to login, times out, customer service have no clue.

Useless. Past three to four weeks Trying to login brings up a technical error 90% of the time. After numerous emails back and forth to customer service, in which they asked me details I had given previously, the issue remains. This is both on a 50/25 NBN connection and on 4G cell data. It contuslly times out. Have been told they’re doing everything they can. Rubbish. Server is overloaded, or they’re deliberately making it hard for users to login. God knows how much money they make selling our data. Not worth the hassle of vouchers.

Update : two or three months later this app still times out and it’s takes repeated attempts to login (if you get thru at all)


Developer Response ,

HI Anteck. Thanks for reaching out. I'm sorry to hear that you've had a poor experience with the AIA Vitality app. Our team are working hard to address your concerns and provide an improved user experience. Please know that we take the utmost care to protect your data, as is reflected in our Privacy Policy (http://www.aia.com.au/en/individual/index/privacy-policy.html). If you'd like our team to investigate your case further, please don't hesitate to reach out via phone on 1800 333 613 or via Facebook (https://fb.com/aiavitalityau). Thanks - Matt (AIA Team)

Winzora ,

Some things good, some things not so good.

Good: -travel and cinema vouchers😊
-Gift card when points have been achieved.
Not so good: Used vouchers still showing in voucher screen. I don’t think the supermarket line will be too happy when I start faffing around trying to work out which vouchers have been used.
Inconsistent syncing. One week, I achieved my points but the app didn’t sync even with multiple log ins and closing down. Consequently, my reward wasn’t redeemed in time. I am going to stop using this part of the app anyway. Flogging yourself stupid for a $5 voucher is silly anyway..


96.5 MB
Health & Fitness

Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.



Age Rating
Rated 12+ for the following:
Infrequent/Mild Medical/Treatment Information
© 2019 AIA Group Limited and its subsidiaries or affiliates


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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