AirMini™ by ResMed 12+

App needs overhaul

Like so many others the connectivity with machine is appalling. Have to disconnect and reconnect to power to get Bluetooth connection- everyday. Also as others have mentioned information is relatively meaningless. Interesting there aren’t any replies to the critiques. Maybe a little communication would be in order after all it’s a medical device. The mini was also “sold” as a convenient travel alternative! Given Covid, just been able to travel internationally and Unit fails dismally with reference to convenience. The plug is so heavy that when inserted into an international adapter the combination kept falling out of the socket-so much for “travel” feature. I look forward to feed back re a work around for all issues.

Developer Response ,

Hello Jon,
Thank you for your feedback and review. Regarding connectivity, if these issues continue, you can always reach our technicians directly via airminiappsupport@resmed.com and they'd be happy to assist as they can. While some data is currently not accessible, we have been evaluating the user value this could provide for future consideration. For a full download of your data for clinical purposes, such as for clinical or compliance reasons, please contact your medical equipment supplier. We've also noted your feedback regarding the power supply for the AirMini and will be passing this on to the appropriate people on our product teams for their review and consideration.

An embarrassment

This app is embarrassingly bad. Bluetooth pairing fails on a daily basis and the only solution is to reboot the device. You can “upload your data to the cloud” but you can’t download your data to your own computer, in other words your data can be made available to strangers but you can’t have it. As soon as you start the machine most sections of the app become unavailable and you are stuck in a single screen that shows the current pressure (you can’t exit that screen while the machine is on). Some options in the app including the most important of all, which is pressure settings, are hidden in a screen that is only accessible after performing a complicated sequence of commands (I have to google it every time because it’s so hard to remember). Taking a nap during the day lowers your sleep score for no reason because the app mistakenly thinks that your night sleep got interrupted.

Bluetooth fail

Like other reviewers, I’m constantly frustrated by needing to reset the machine often when the Bluetooth drops out. Also the auto off doesn’t work a lot of the time. I sent a support request years ago and was told to turn it off and on again!

Position of the connection for the humidifier cartridge makes it way noisier than previous machines I’ve used and I sleep with earplugs because of it.

The size is super convenient for travel but the lack of time zone settings make data useless. I can imagine shift workers would have the same problem.