AirMini™ by ResMed 12+

App needs overhaul

Like so many others the connectivity with machine is appalling. Have to disconnect and reconnect to power to get Bluetooth connection- everyday. Also as others have mentioned information is relatively meaningless. Interesting there aren’t any replies to the critiques. Maybe a little communication would be in order after all it’s a medical device. The mini was also “sold” as a convenient travel alternative! Given Covid, just been able to travel internationally and Unit fails dismally with reference to convenience. The plug is so heavy that when inserted into an international adapter the combination kept falling out of the socket-so much for “travel” feature. I look forward to feed back re a work around for all issues.

Developer Response ,

Hello Jon,
Thank you for your feedback and review. Regarding connectivity, if these issues continue, you can always reach our technicians directly via airminiappsupport@resmed.com and they'd be happy to assist as they can. While some data is currently not accessible, we have been evaluating the user value this could provide for future consideration. For a full download of your data for clinical purposes, such as for clinical or compliance reasons, please contact your medical equipment supplier. We've also noted your feedback regarding the power supply for the AirMini and will be passing this on to the appropriate people on our product teams for their review and consideration.

Bluetooth fail

Like other reviewers, I’m constantly frustrated by needing to reset the machine often when the Bluetooth drops out. Also the auto off doesn’t work a lot of the time. I sent a support request years ago and was told to turn it off and on again!

Position of the connection for the humidifier cartridge makes it way noisier than previous machines I’ve used and I sleep with earplugs because of it.

The size is super convenient for travel but the lack of time zone settings make data useless. I can imagine shift workers would have the same problem.

Machine great, app abusive

Users -must- have access to the clinical screen. Your tricks to hide it from everyone are insulting and abusive to customers who just want to be able to adjust things while talking with their doctors, but after setup this is now impossible.
The “Bluetooth” button/screen doesn’t even exist anymore. My doctor can’t get in on an iPhone now either and he thinks you treating me like an irresponsible child makes you a childish company he doesn’t want to recommend anymore.
Users aren’t children. You are.
Set the clinical screen public but locked, make people agree to “I know what I’m doing and it’s under doctor supervision” and your legal stuff is covered and you aren’t being myopic controlling idiots actively hurting your clients anymore.
And add your information to Apple health. Your machine is miles better than anything, your app is made by far behind customer requirements now.
I am severely angry.
I am literally in ICU and I need to change my settings immediately and I have the app but can do nothing even though the capability is right there, just that you are controlling idiots who don’t care about customer health.