Australia Post 4+

I have been waiting for a delivery of 3 hampers from Maggie Beer for about a week and was advised by Austpost that they would be delivered yesterday 25 November 2021.
My husband and I were both at home for the whole day and watching for the delivery vehicle to arrive. We rarely miss hearing them come into our driveway but there was nothing yesterday. We also waited for the delivery driver to ring the doorbell but once again this didn’t happen. I checked on numerous occasions to see if this delivery had been left on our front verandah, the last time was about 10pm in case the driver was very busy so was very late.
I also checked the mail box and around the front door and under the mat to see if there was a card left but that didn’t happen either. If I hadn’t checked the Austpost site this morning I still wouldn’t know the parcels are awaiting collection at Cambewarra LPO. Whoever the person was who should have delivered these I certainly wouldn’t employ them for their efficiency because it’s totally lacking. Wendy Wade

Shocking non-performance of duties. Ongoing non-delivery for 2 years.. parcels never received.. Tired of calling and going down there physically.. currently a 7kg international parcel never attempted to deliver by this centre, $120 postage cost, yet their office staff report to merchant delivery attempted 3 times (never happened, not even a slip in post box) and despite case with Complaints area. Diversity employment policy should not lead to a centre being dominated by one nationality, with males not delivering but standing around chatting and females of same nationality entering false information on the computer system to cover up non-performance of jobs. It’s called an enclave. It’s a cultural problem transferred into the workplace. It’s not my problem, it’s yours. This centre warrants a genuine investigation and sacking of staff. Diversity practices need to be scrutinised and fixed, because someone is misinterpreting the basic meaning of such policy due to ignorance or racism. Australia Post was never like this in the past. It’s a nightmare for so many customers, particularly the elderly and disabled. Customers should be able to speak out about these very real problems without being accused of being racist, hostile, etc., by ignorant Australia Post staff doing the policy implementation and employees who are wrecking the company. Stop giving out watches and selling car insurance and fix the Australian postal service!! 😳😳😳

As I don’t drive & only have 2 hours a fortnight for shopping; I rely on Online Sites for the bulk of my Purchases(other than Perishables), that Aust Post deliver to my home address in a Regional Town!
Have never had any issues with damaged parcels; parcels not arriving; slow delivery(other than with deliveries due to COVID disruptions-which I am always informed about); my parcels are always left where I state; if parcels absolutely need a Signature & I’m not home-I am left a Text from Aust Post, stating my Parcel is at local P.O. awaiting pick-up!
Plus; through Aust Post, customers can also purchase so many different products(kitchen; homewares; products for Pets; the Office; The Car; Kids; Books; Office Supplies; Banking-withdrawals/deposits;)etc-almost A ONE STOP SHOP!
And, all through our current conditions (with COVID &all the restrictions that are placed on us), Aust Post are doing such a fantastic job keeping the HUGE amount of parcels flowing & being delivered!
Thankyou Aust Post-you are wonderful!