Aware Super 4+
Aware Super Pty Ltd
-
- Free
Screenshots
Description
The award winning* Aware Super mobile App is the easiest way for you to check in with your super and Pension - anytime, anywhere.
Use the app to:
• Set up Touch ID or Face ID for quick secure login
• Check your latest super balance
• See recent contributions and transactions
• Check your insurance cover
• Make extra contributions
• Check and Switch investment options
• Update your contact details
• View your latest activities and correspondence
• Update your communications preferences
• View and action your Advice documents
• Create a personalised retirement plan
If you’re a Retirement Income or Retirement Transition member, you can also:
• See your last payment date and next scheduled payment date
• View your income details
If you’re a former StatePlus member you can also:
• View, track and update your Investment Fund accounts
• Review your investment allocations
• Make deposits and setup payments
• Access your joint accounts
To use this app, you must be an Aware Super member and be registered for online access. To register visit aware.com.au/register
For any queries or feedback about the app, please call our Member Support Team on 1300 650 873 (8.00 am – 7.00pm Monday to Friday AEDT) or email us at mobile.feedback@aware.com.au
To view our privacy policy, visit aware.com.au/privacy
*The Aware Super app was awarded Bronze Stevie Award at the 2022 International Business Awards. For information on our awards and ratings, visit aware.com.au/awards
What’s New
Version 2.7.0
New My Retirement Planner Tool
Minor bug fixes
Ratings and Reviews
Good but can’t access documents
I really like this app, easy to use and has all the information you need at your fingertips. Would have been 5 star review except you cannot view documents on the iOS app. You only see statements so if you get an email saying document waiting you have to go online to access the document. Interestingly, when you access online you are encouraged to download app with a teaser to win an iPhone! You can’t view documents on iOS app. I sent email last month asking how to access, waited days and then phoned your contact centre as someone had left a message. Waited in lengthy queue and eventually spoke someone who couldn’t help other than lodging a request for IT team to look at app. One month later no change. On reflection perhaps 3 star but will leave it at 4.
Developer Response ,
Hi Diddledi, Thanks for taking the time to rate our App. We will look at your suggestion of adding a document centre to the App. Currently, via the App you can access your half yearly and annual statements. We will look at expanding this in future releases of the App. Kind regards, Aware App team
Frustrated
I am in Bali on holiday and have run out of money! On Wed ., April 29, I posted an application to withdraw $1000 from my account. On Tuesday, April 11, I called to see when the money would be sent and was told that it was being processed by the processing team. Arriving in Bali, I received a message on Tuesday, April 18 asking to be contacted. When I called, after 8 attempts ( phone reception is poor) I was told that I’d need to close the account as insufficient funds would be left after the $1000 was processed…I agreed and was recorded as agreeing and told that this would be processed. Today, April 21, I called to ask when the the amount would appear in my account only to be told by Zoe, Customer Relations (who was quite rude in her manner) that it hadn’t been processed and that I’d need to agree in writing to close my account! When I explained that I’d already done this verbally last Tuesday, she said that she’d pass on the information to the team but couldn’t tell me if/ when it would be done! So I’m in Bali, run out of money, can’t get any real help or advice and having started this process nearly a month ago to avoid just this, am extremely frustrated!!!
Useless App
I usually use the app via my iPad and am unable access my inbox within the app. When I called Aware a number of weeks ago re this I was told it’s a glitch and to just log in on a computer! Fortunately I have a desktop computer as I work from home, but many people no longer bother and use their handheld devices for everything, iPad in particular. As of this morning I’m still unable to access the inbox via iPad.
Apart from the above, I generally find the app difficult to navigate and feel it is certainly not user friendly.
App Privacy
The developer, Aware Super Pty Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Aware Super Pty Ltd
- Size
- 32.5 MB
- Category
- Finance
- Compatibility
-
- iPhone
- Requires iOS 13.0 or later.
- iPad
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © Aware Super
- Price
- Free