Beam - Escooter Sharing 4+

Try Our Electric Scooters

APAC ESCOOTERS PTE. LTD.

    • Free

iPhone Screenshots

Description

Download the app to find and ride a Beam e-scooter in your city. {{No deposit required.}}

At Beam we want to help cities flow better for everyone. Getting people out of their cars and onto our scooters is just the beginning. Riding a Beam is affordable, convenient and much better for the environment. Oh, and did we mention it's really fun?

Whether it's your commute to work, the last mile home, getting to the shops, or just a fun day touring the city with friends, there's no end to the ways Beam can help your life flow a little better.

Download it today, and wherever you want to go, Beam there.

How it works:
1. Download the app
2. Sign up for an account
3. Find and unlock a Beam
4. Check you understand the local rules of the road
5. Enjoy the ride

What’s New

Version 2.38.0

1. Improve performances

Ratings and Reviews

4.9 out of 5
129.2K Ratings

129.2K Ratings

NinjaFaceNZ ,

The best of their division.

Beam is the best in their class. The scooters are always being updated with new models that feature the best equipment from powerful motors to wireless charging for your phones and on the latest model. Instead of wasting their older models they add on new features like seats to really get the full life out of them which I find quite economical. While they do have their own issues in comparison to other companies they’re quick to take the problem scooters offline, give you a refund for your trip if you had an issue and their call center is always helpful in a pinch.

Their app was quite outdated until recently. The new update has brought easier user interface.

My 2 suggestions to change and/or a word of advice to give is that every time you need to update your payment method they put a $15 temporary charge on the card and while the money does get returned after a while it’s always a pain to change methods. The second is if your card doesn’t have the correct funds by the end of the trip their is no button to press in trip history to clear the failed payment which can lead to big delays if you’re in a rush.

Bailey Biscuit ,

Beware of this company - they trick you

I signed up for a weekly pass while in Hobart. But unless you cancel the payment, they keep charging you every week!!!!
The weekly payment doesn’t show up anywhere in their app either, only on your bank statement. They also make it difficult to find where to cancel your payment. I don’t believe this is an accident but deliberately designed this way.
Most people use beam as tourists so a weekly pass would be expected to be 1 payment not a payment forever more.
I am so disappointed in the company that they try and take money from people for nothing.

Harbaksh uppal ,

Looks like stealing money.

Hi Beam, I wouldn’t wanted to review this but as your customer service talked rude and there is no reply from email as well so i have to tell here, I booked 2 scooters in my app on easter Saturday in Brisbane, we used it for max 45 minutes, than I pressed finish ride in my app, app got a white screen but didn’t finish my ride, i tried to finish ride in app more than 10 times but it always got stuck in white screen and nothing happened, I called your customer care 3 time, they said wait for 10 mins, it will automatically finish it, i parked at your safety 0.50$ zone, and waited but nothing happened, i went to dinner after thinking it will close automatically, but it charged me for more than 2 hours, it was deducting my money already while standing on street. Because of poor customer service nobody responded my complaint and yet to refund the money they took due to app fault. You have great service but things like this when not sorted out gives us a scam vibe, I don’t want any other person happening same from you.

Developer Response ,

Hi Harbaksh, we hear you. Nothing more frustrating than being charged for something you didn’t use or enjoy. Payment matters are serious and we want to ensure that you’re only charged for the right amount. Would you kindly reach out to us via https://www.ridebeam.com/help so our Customer Service team could assist further?

App Privacy

The developer, APAC ESCOOTERS PTE. LTD., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Financial Info
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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