Bendigo Bank 4+

As we are moving to a more technological online and digital world, is it possible to retire the old school token toggle fob that provides the 4 digit combination to something online. As having to carry around the toggle to simply add a new payee contact is quite frustrating and old school thinking. There have been numerous times I’ve had to split the bill with a friend at dinner and ask for their bank details but then realised I don’t have my token toggle with me to add their details and so I have to wait till i’m home to add them as I have left my toggle back at home.

This would save so much time and be more efficient if you could confirm your token combination through an automated SMS so you can pay your new contact right there and then without having to grab out a manual token toggle and enter a combination just to add them and confirm them.

Looking forward to your response about this idea and if it will be a possible update to the banking app.

Thank you.

Hi C.Law92. Thanks for getting in touch with us. We definitely appreciate your feedback and suggestions which we'll pass onto our app development team.

We do have a free e-token that you can download from your app store by searching VIP Access. Once you've downloaded the app, you'll just need to give our customer service team a call on 1300 236 344 to link it to your account. The VIP access token works the same way as the token toggle, removing the need to carry the physical token with you. ^Ally

Ok the overall app is easy to use, fast and simple. You can easily manage multiple accounts and even setup weekly transactions between those accounts, like I do when I put money from my main account into my savings account. The only downside is there is NO APPLE PAY. I’ve looked into this and I have found that Bendigo Bank did apply for an Apple Pay ‘thing’, along with a few other major banks. BUT, good ol’ Apple rejected them. I don’t know if ANZ is paying Apple to keep Apple Pay an ANZ only thing, but ( Just letting you know if you haven’t realised by now that I am directing my anger at Apple and ANZ, not Bendigo Bank: you’re awesome.) Apple needs to get this fixed. WHY DID YOU REJECT THEIR APPLICATION. YOU CAN ONLY EARN MONEY FROM THAT. Please Bendigo Bank if there’s anything you can do please do it but I understand this may be out of your hands.

Hi Lambaalpacadude, thanks for the review. In regards to Apple Pay, this is currently one our highest priorities as we understand that our customers want a variety of payment options. We're working on it and will update our customers when this is available. ^Kirsty

Really easy to use app, can check everything I need. However, since last week, I've been unable to login: both by the 4 pin login and password login. The message "network issue" comes up. I deleted the app and downloaded again, but still unable to login. I can login into my account on my laptop, but I loved being able to check my account on my phone whenever I want, on the spot, rather than having to bring my laptop everywhere. Hope the network issue gets resolved soon!! Wanna be able to use the app again ><

Were you able to get past your login issue? If not please send us a private message on Facebook or Twitter with some more details and we'll be able to help you from there. ^Viron