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Ratings and Reviews
Bracha Villas Seminyak
My husband and I have been coming to Bali for 20 years and have always stayed at various villas. We have found Bracha Villas to have been the best experience we have had, the staff are very friendly well spoken in English and very helpful. They can’t do enough for you, our breakfast was included in the price and the menu and food was exquisite. We were close with the manager Adi and a staff member Mira, can’t complain about any of the staff but these 2 are my favourites. The villa was gorgeous very spacious always clean as they make up your room everyday and even fold down your bed when your not there and turn on certain lights in the villa so your not coming home in the dark. They call taxis for you ring you when they arrive and more. The staff go above and beyond their normal duties to make you as comfortable as you need to be. I will definitely be coming back here on our next trip bringing more family and friends.
Thank you so much for your hospitality Adi, Mira and all Bracha staff, we will return.
Mary & Craig Villa 104
elighted to share my outstanding experience at this resort, and it is all thanks to the exceptional staff who went above and beyond to make my stay memorable.
From the moment I arrived, the staff was warm, welcoming, and attentive to my every need. They were friendly and knowledgeable, providing me with all the information I needed to make the most of my stay. They went out of their way to ensure I was comfortable and had everything I needed, from recommending local attractions to arranging transportation.
The resort's amenities were outstanding, and the staff ensured that everything was in perfect working order. They were always available to answer questions, provide assistance, and offer recommendations, and they did so with a smile.
What truly set this resort apart was the staff's commitment to exceptional service. They consistently went above and beyond, anticipating my needs and exceeding my expectations. Whether it was a surprise welcome gift in my room or a personalized tour of the property, the staff made me feel like a VIP throughout my stay.
Overall, my experience at this resort was exceptional, and it is all thanks to the dedicated and attentive staff. I would highly recommend this resort to anyone looking for a luxurious, relaxing getaway with top-notch service. I cannot thank the staff enough for making my stay unforgettable, and I look forward to returning in the future.
All thanks to Nan , vindy , yuri ,somzaa, Mint, Nina
Amazing and exceptional Service at Grand Mirage and Thalasso Spa
Grand mirage hotel and its own Thalassa spa is one of the sort after and most highly recommended spa and hotel to visit. The manager Yudhi and hotel staff were very friendly and helpful in every way and ensured every detail of the service was provided in an excellent and exceptional manner. Thalassa spa is a must recommended visit to experience true Balinese luxurious spa service, I booked two distinct spa packages of which I was guided through the service in detail by a wonderful customer service staff member by the name of Mariani followed by two friendly beauty therapist named Kusuma and Suryani who showed so much care and tender for the amazing packages I had selected. I will surely visit Grand mirage resort and their luxurious Thalassa spa in my next visit to Bali as it has provided me with true Balinese cultural experience and luxurious comfort.
Angela (Grand Mirage Hotel Guest)
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