Booksy for Customers 12+

Long time client because I love the service at Barber Bros but I have just started seeing Zaid at the Southport branch and he’s the best barber I’ve had. Always super friendly and his attention to detail is incredible. Highly recommend 🙌

- Chad Burns.

Thanks for your review! We are so grateful for you sharing your experience with us and the community.

Why create a booking app when it’s impossible to change or modify a current booking without losing it?
I booked two appointments (one after the other) and had to cancel the first one. The app gives you the ability to modify your bookings (cancel the first appointment) but it doesn’t have the smarts to recognize that the appointment that you’ve cancelled is now available so I could bring the second appointment forward. Basic stuff.

We apologize that our service did not satisfy your expectations. Booking slots depend on the service length, the account setup of the Business, and other factors therefore if you cancel the first appointment it may happen that the slot won't be available for booking again. If you could share additional details on this matter we would be happy to assist you at help.global@booksy.com

You can also reach out to the Business directly and ask for available booking slots - their contact information are on their public profile.

I initially had high hopes for this app. Have had it for months now and maybe 1/5 times I’ll have a smooth experience:
1. Wouldn’t let me book things in my home city when I was abroad; only showed me options for japan and Canada...I live in Australia.
2. Routinely logs me out of the app and then when I try and login again it just hangs on the login page
3. Multiple crashes recently which my barber said was an issue
4. See #2 again, because this happens all the time and I eventually need to call and book, which defeats the point of this app
It’s gotten to the point where I have not gone to my usual barber because it was so annoying trying to schedule through this app and they are so busy I need to book well in advance
Sadly I have no alternative so I can only hope the developers see this and change whatever the hell they’re doing with this thing

Thank you for bringing this to our attention. All feedback is reviewed by our developers, who resolve issues as they arise and implement measures to prevent them from happening again in the future. We are sorry for any inconvenience this may have caused. Please provide us with details at help@booksy.com and help us take immediate action.