Previous review was for two stars as app was very slow. Since the update there is a huge improvement and speed is greatly improved. I’m sure there will be more improvements along the way, but for now I’m race ready for the weekend. Yes it’s me...the one and only Gai! 😘🤣

For starters the odds are just not great compared to other bookies your better off going almost anywhere for better odds. Secondly I placed an $80 bet on a horse race in IRE for my horse to place. At the time it said the odds on place were to be decided. On Ned’s and other bookies the odds for that horse to place were paying minimum $4. This horse preceded to place upon which I didn’t get my payout for nearly 10 hours and I only received the $80 I put down back. That’s right I put $80 in that I could’ve easily lost to get exactly what I hedged back not even a cent of profit. I will not be using this platform againUpdate I have changed my review because the customer service was incredible. Not only did Rob from the customer service team reach out to me, but he was kind, remorseful and respectful. He back paid me what the race would’ve paid out if it was not cancelled. Excellent customer service well done!

Thought I’d give an Australian bookie a crackSo I deposited $100 & received a $100 bonus All seemed good so I placed bets the evening before wagering 4 x $50 in total.1 horse was a race day scratching so when looked to reinvest the bonus $50 The problems started 🙇My intent to book a new runner wouldn’t work via the app after lots of attempts so after an hour, I searched hard to find their phone contact and after a wait I was told to try the web site …….I did and that didn’t work either. 🙅‍♂️ I was told they were working on the problem so I deleted the app and reinstalled now all the confirmed bets I have to run today can’t be viewed in any form?????? 😠Good job I took a screen shot of them earlier Not a good start …….It will be interesting to see how this unfolds.I really hate uncertainty in matter like this!!!!!

Made a deposit and nothing happened so clicked deposit again and the money still didn’t come through. My bank account showed two transaction but the money didn’t appear in my betting account. I messaged and they said there was an issue with communication and they would send my money back. I wasn’t able to place my bet and was out of pocket for 5 days until the funds returned. No apology, no compensation. Would’ve lost my money if I didn’t follow it up.