Manage your account 24/7 with the Boost Mobile App!
Sure the Boost Mobile App is one of those swipey, lefty, righty kinds of things, but it can also bust some serious moves! Check out the features;
- Manage your Boost Mobile account 24/7
- Access MORE Rewards
- Check your credit balance, usage and call history
- Recharge (and auto-recharge)
- Access to help and support from the Boost Community
Get the Boost Mobile App now and save time for more play, more action and more fun! You know how we roll: Never Stop Playing!
If you’re not a Boost Mobile customer join today at boost.com.au
Ratings and ReviewsSee All
Functional but hard to use
Getting your data switched on is not possible through the app as you can’t use wifi but once your past that don’t worry, the app has a use. That use is slightly inhibited by the occasional crashes and how hard it is to access the websites it directs you to through the app. They don’t load most of the time and I end up going to them through safari which makes me jump through numerous hoops to log in.
The biggest annoyance however, is how it displays how much data you have separately. If you have 3 months of 20Gb of data stored up, plus 10Gb bonus and 11Gb from the current month, rather than saying “you have 81Gb to use this month” it displays them separately in a drop down menu mixed in at random between how many calls and texts you have left.
All in all a functional app that does what it needs to, but is hard to use and could do with some good updates. A full overhaul definitely isn’t required, just a bit of touching up and improment
Annoying. Get Aldi Mobile instead.
The need to turn wifi off in order to make use of this app is downright annoying. Other telcos' apps function fine on wifi because they use an account sign-in, whereas the Boost Mobile app seems to rely on detecting your mobile service, hence the need to turn wifi off. An unwelcome complication.
Additionally, Telstra post-paid customers should be aware that they cannot port their existing numbers to a sim starter kit they conveniently pick up from a local store. Instead, they need to phone or online chat with Boost support to order mail out of a blank sim. It's a total pain.
Do yourself a favour and avoid Boost. Instead, go for Aldi Mobile. It's the same Telstra 4G network, but the plans are cheaper, porting via online activation is more convenient (especially if porting from Telstra post-paid), and the app has far better functionality. I switched, and I'm 100% glad I did.
Not recommendable. Terrible!!
At first I couldn’t get my SIM card activated so I had to chat with someone on the internet. It took a while but they got it fixed. So I wanted to get a mobile plan in the app for the money I recharged but I wasn’t able to because they just took my money and turned it into data. So now I have 35GB of data for one month now even though I wanted the 5GB Plan and save the rest of my money for the next months coming. So I had to get in touch with them again and they just stopped the conversation after some point because apparently I wasn’t replying fast enough even though I was replying fast. I think it was just because they didn’t know what to do. The app is also very confusing. So all in all I lost my money and they didn’t have any solution to get me the mobile plan I intended to purchase and no reason why they just gave me Data for my money.
Up to six family members will be able to use this app with Family Sharing enabled.