Cibo

Name: Cibo
Rating: 4.5 (2540 reviews)
Author: Retail Food Group Limited

Food & Drink

Free

2.5K Ratings
Ages

4+
Years
Category

Food & Drink
Developer

Retail Food Group Limited
Language

EN
English
Size

102.5
MB

The CIBO app is a fast, convenient way to order and pay for your favourite coffee. Our My CIBO Loyalty is built in to the app, so you’ll never miss out on collecting MyCIBO points with the CIBO app! Plus, receive a free Caffe sized Coffee when you register! No need to wait in line: Order ahead and save time Use your phone in place of your plastic loyalty card – just scan your MyCIBO barcode every time you purchase and earn points with every coffee purchase. · Order Now, select a store and pick up time that suits you · Save your usual order · Locate your nearest store · Exclusive app only rewards · Manage and track your MyCIBO Points · What’s New? – Be first to know of all our latest news · Receipts- track all your orders · FAQ? – All your questions answered and a whole latte more.

Ratings & Reviews

4.5

out of 5

2.5K Ratings

Cibo Prospect SA
05/04/2020

G Marianne
Contacted Cibo Prospect, SA after receiving the Cibo email regarding the Cibo Care packs. Thought they were a great idea and decided to send one to my daughter at home.I contacted her closest cibo at Prospect, who were not yet set up for the care packs, having only themselves received the email the day before. One lady, Anita, I think might be a manager, was very willing to work with me and innovate.At this time, innovation is going to mean the difference between making good in business and not.They worked with me there, on my care pack, communicated well with me and got it delivered for me when it was possible for them. My daughter was so pleased with what we’d all come up with to put together for her... so I had her post the care pack on Instagram for them #Cibo Prospect!Thanks guys! Great idea!
Cibo Prospect SA
05/04/2020

G Marianne

Contacted Cibo Prospect, SA after receiving the Cibo email regarding the Cibo Care packs. Thought they were a great idea and decided to send one to my daughter at home.I contacted her closest cibo at Prospect, who were not yet set up for the care packs, having only themselves received the email the day before. One lady, Anita, I think might be a manager, was very willing to work with me and innovate.At this time, innovation is going to mean the difference between making good in business and not.They worked with me there, on my care pack, communicated well with me and got it delivered for me when it was possible for them. My daughter was so pleased with what we’d all come up with to put together for her... so I had her post the care pack on Instagram for them #Cibo Prospect!Thanks guys! Great idea!
Needs improvement & a redesign
04/10/2018

Cibo Devotee
I don’t like the new layout. Half of the main page is wasted on bean pictures and quotes... that I don’t want to read and waste my time. The writing and overall appearance is too small and navigation is a lot harder. I can’t work out how to add my favourite order and this info didn’t transfer over from the last app. The top bar with days you order and minute point balance is insignificant. This is such a poor app design, every thing else in Cibo is consistent in terms of colour and themes but this app isn’t. The tabs at the bottom ‘my rewards’ and ‘my cards’ are ok but again not strong in appearance, hard to find in grey writing and not practical... please change as I’ve gone back to ordered on site now as the details on the app are far too small and takes longer than ordering over the counter.
Needs improvement & a redesign
04/10/2018

Cibo Devotee

I don’t like the new layout. Half of the main page is wasted on bean pictures and quotes... that I don’t want to read and waste my time. The writing and overall appearance is too small and navigation is a lot harder. I can’t work out how to add my favourite order and this info didn’t transfer over from the last app. The top bar with days you order and minute point balance is insignificant. This is such a poor app design, every thing else in Cibo is consistent in terms of colour and themes but this app isn’t. The tabs at the bottom ‘my rewards’ and ‘my cards’ are ok but again not strong in appearance, hard to find in grey writing and not practical... please change as I’ve gone back to ordered on site now as the details on the app are far too small and takes longer than ordering over the counter.
Difficult selecting store
21/10/2018

jamess88721
Update: 22nd October: having the same issues as below. This is the most frustrating issue I have seen on any app. Please get this fixed. I won’t be buying from CIBO again until it’s fixed. The old app was great. Could easily select a store. Given I work around the city and not one location I am going to a different store each day. The new app uses locator store and I may be closer to another store than the one I plan to visit. I like to order ahead to save time. This new app doesn’t allow me to do this and I have great difficulty selecting the store I want. Bring back the old app!!! Note that I ordered 19th October and these issues have not been fixed
Difficult selecting store
21/10/2018

jamess88721

Update: 22nd October: having the same issues as below. This is the most frustrating issue I have seen on any app. Please get this fixed. I won’t be buying from CIBO again until it’s fixed. The old app was great. Could easily select a store. Given I work around the city and not one location I am going to a different store each day. The new app uses locator store and I may be closer to another store than the one I plan to visit. I like to order ahead to save time. This new app doesn’t allow me to do this and I have great difficulty selecting the store I want. Bring back the old app!!! Note that I ordered 19th October and these issues have not been fixed
Seems like a rushed built app
28/11/2021

Munners
You can’t order food until you get to the basket and it offers you upsells. You can’t order things like hot oat milk on the side because there is just no option to. The people in the store had no idea how to communicate it either. There is no free text entry. And to top it off you now can’t log in - my password works on the cibo website but not the app, same issue with my colleagues. Almost not worth bothering giving them business if it wasn’t for the essential monopoly in our building and captive audience.
Seems like a rushed built app
28/11/2021

Munners

You can’t order food until you get to the basket and it offers you upsells. You can’t order things like hot oat milk on the side because there is just no option to. The people in the store had no idea how to communicate it either. There is no free text entry. And to top it off you now can’t log in - my password works on the cibo website but not the app, same issue with my colleagues. Almost not worth bothering giving them business if it wasn’t for the essential monopoly in our building and captive audience.

The NEW CIBO Espresso app is your perfect coffee companion! Now you can order ahead and skip the queue, making your mornings smoother and your coffee runs quicker. Enjoy exclusive app-only offers, customize your order just the way you like it, and earn points with every purchase to redeem FREE coffee! Plus, finding your nearest CIBO store has never been easier. Download the app today and experience a new level of convenience with CIBO Espresso.

Version 6.2

11/06/2025

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