Citibank HK 4+

CITIBANK (HONG KONG) LIMITED

    • 4.8 • 445 Ratings
    • Free

iPhone Screenshots

Description

The speed you need for the simplicity you want. An enhanced Citi Mobile® App re-engineered by you.

We’ve launched a new mobile banking experience based on your feedback. Faster loading times, cleaner navigation, and, as ever, total focus upon your security!

• All your account details in a single panel
View all your account balances in one go, including investments, deposits, credit card, and loans.

• Wealth management services, all in one place
Whether you need to schedule a stock trade for when the market opens or check if your time deposit matured to plan for next investment, just one tap gives you access to stock trading, foreign currency exchange, time deposits and certificates of deposit.

• Making a transfer? Simple!
FPS is here to make on-the-go payments easy, we’ve gone a step further to eliminate the pain of memorizing all your bill deadlines. One time, Scheduled or Autopay – you make the choice, we make the payment.

• Manage your credit card with just one tap
One tap lets you view your points, latest credit card statement, access your bills, and even helps you check the latest card rewards prepared especially for you.

• Your security is always our priority
Bank safer with Citi Mobile® App Enhanced Security function and your face ID or fingerprint authentication. Receive real-time security alerts anytime, anywhere.

• Manage your settings with ease
You can manage the settings easily under profile including risk profiling and activating overseas ATM cash withdrawal

• Need a little help on the new app?
Answers are there for you under the searchable “HELP” tab

Please let us know how we’ve done! We read all your reviews and really welcome your feedback on how to continue to improve!

Note: The use of this Citibank HK mobile app is for the customers of Citibank (Hong Kong) Limited and Citibank, N.A. only. Content provided via this Citibank HK mobile app is not specifically created for any territory other than where Citibank (Hong Kong) Limited and Citibank, N.A. operates/is licensed to operate.

Citibank, N.A.
Organized under the laws of U.S.A. with limited liability

What’s New

Version 8.3.3

In this update, we have listened to your comments and made the following improvements:
• Introduce the “Emergency Center” service – you can Report your Credit Card Lost or lock your e-banking service for emergency quickly.
• Fixed existing problems to improve your user experience.
We appreciate your reviews and welcome your feedback on how we can continue to improve.

Ratings and Reviews

4.8 out of 5
445 Ratings

445 Ratings

Pengyous ,

New update not so great

Hi. I’ve just updated and the changes are disappointing. It’s glitchy, is now asking for Face ID, and it’s more complicated (more buttons/options/need to dig to find payees & other connected accounts). All issues that need smoothing out ASAP please.

Developer Response ,

Hi Pengyous, thank you for sending us feedback, we're sorry to hear that your experience was not of the quality you expected. We will use the feedback to make improvements.

The occasional review ,

App shuts down when password is entered

After forcing users to “upgrade”, we find that the app cannot be used at all.

Developer Response ,

To follow-up your case properly, we need more information. Please email us your name, contact no and a description of your issue with function/interface (include date & time when issue occurred, device model, OS version, error message/screenshot) to hongkong.customer.service@citi.com, quoting [AP-0283]. We will be in touch straightaway.

Phipps22 ,

App not working at all now

Since installing the new version, the app doesn’t work at all now…

Developer Response ,

Hi Phipps22. We're sorry for the inconvenience caused. To follow-up your case properly, we need more information. Please email us your name, contact no and a description of your issue with function/interface (include date & time when issue occurred, device model, OS version, error message/screenshot) to hongkong.customer.service@citi.com, quoting 'AP-1726'. We will be in touch shortly.

App Privacy

The developer, CITIBANK (HONG KONG) LIMITED, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • Contacts
  • User Content
  • Identifiers
  • Usage Data
  • Sensitive Info
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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