SAP Concur 4+

Makes life easy!

This app makes matching my monthly expenditures to my credit card statement a breeze!
I can add receipts to the library, and save them for when the expense appears. This enables me to submit my claim anywhere, any time with ease and continuity.
The website is a long, and convoluted process, with scanning, saving, and renaming files, it takes a lot of time to submit a claim, but with the app, it makes submission much easier, simpler, and faster!
Couldn’t recommend this app more!

Going backwards.

What the hell is going on with this app I don’t even know? It changes every time I use it, one minute it recognizes prices and asks me if the amount on the receipt is correct which 99% of the time it was accurate. This was a great feature, now it’s gone? Then after confirming the amount we had a “next receipt” button. Now all that’s gone and the only option is “done”, which takes us out of the camera to a different menu, and we’ve gotta go back to the home page to access the camera shortcut again, not much of a shortcut?? The automatic receipt size/crop function used to be so good and now it’s hopeless, cropping out tiny sections of a receipt. Sometimes takes me 5 attempts to get a photo which captures the whole receipt. The manual cropping ability, completely useless. Why on earth would we want a crop feature that crops to an irregular shape, not a perfect rectangle? Very very frustrating experience using this app with constant changes and good functionality going backwards or being taken away.

Developer Response ,

We apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at sapconcurmobilehelp@sap.com. Thank you.

Not helpful to the employee, absolutely useless.

What’s the point of this mobile app if employees need to use their laptop to finalise the claim? Fields like employee travel status, client names, employee names etc. cannot be entered through the app and need to be done through laptop. I personally don’t see any add value here. I should be able to upload receipt for a coffee, choose my status and enter business guest details on the spot straight after each meeting. This doesn’t help any customer facing employee with busy schedule to catch up with their workload. I need to spend around 90 minutes on the laptop on monthly basis to complete my expense claim. I have provided this feedback multiple times.