Cookie Jam: Match 3 Games 4+

Cookie Jam

This is a good fun game but I agree there should be rewards for completing each level. I'm so over ever game where you have to pay to get past a level especially when you might get it on one more move and you lose four moves, they should be put in a holding as extras for further playing.
The game does lag at times also.
Get rid of the glitches and add some rewards please.
Support is fantastic to deal with,they got back to me the same day and fixed my issue. Put more coins on the spin wheel would be good to have a chance to get them. Overall a great game but more rewards per game would be great. I totally agree with everything here. More coin rewards should be given out especially to players who are up to the last level and the Rainbow run. Start spreading the wealth around more players would stick around. There should also be no penalty for missing days and having to pay coins to stay especially when people may go on holidays and are not able to connect. Maybe create a vacation button so people can continue at any time.

Fabulous

Awesome game been playing for more than 3 years , have reached level 6424, but haven't been able to play as since 2nd September after updating the game it won't fully load, it starts to load and then clicks out, this issue needs to be fixed as it happens quite a lot, in saying this I would highly recommend this game, I love it and hope the issue gets fixed soon. Just updated again 30th September, and won't load, so annoying as I have spent quite a bit of money buying boosters for this game, I've even uninstalled it and downloaded it again but same problem

Developer Response ,

Hello there, we're sorry for the inconvenience while trying to play the game. Could you please provide our team with more details about your situation? Please reach out by filling out the form at this link: https://jamcity.helpshift.com/a/cookie-jam/?contact=1. We'll be looking forward to hearing from you!

Too Many Hard Levels

It’s obvious that my last comment won’t be posted!!!
But here I am at level 2430 + and still finding super, super hard levels which include ‘no more moves’; locked tools; and impossible goals, ie need 6 donuts however none in the picture.
Every level is gains points, to what avail; they can’t be used; maybe these should be accumulated and used to purchase lives etc; also, you should be able to access any ‘helps’ that you have in store during the level too assist complete the level.
Fairly basic, I think.
Cheesed Off Long Term Player
Well, you’ve done it. I’m deleting this game; why because you’ve turned it into money grabbing; increased hard/extreme levels are preceded with and finish with a money grab. Some levels have 3 - 4 hard/extreme games straight after one another.
Presently you’re running an additional side game where you beat the level first time and you win a letter, solve the word that day and you’re eligible for a prize; great, however you need to be an American citizen. So there’s no point in citizens of other countries playing your game. Result, more cheesed off players.
I’m currently at level 4600 +, not considered high by some, but high enough.
The game was fantastic, however now without ‘buying’ assistance it’s impossible.
Again, you won’t publish these comments because you’ll probably find a lot more players share them.
Looking forward to your response.
Cheesed Off Long Term Player

Developer Response ,

Hello there, we're sorry to hear that you feel this way about Cookie Jam. Please be advised that all levels can be completed without making purchases which are totally option in case you want to move faster in the game. If you have any further thoughts, please feel free to contact us at https://jamcity.helpshift.com/a/cookie-jam/, Have a great day!