Datto Workplace 4+

Upset

Save as window still not fixed… cannot see top line with save option. Still cannot annotate or add text to a photo… Not good enough

Developer Response ,

The Scribble feature was temporarily removed, then swiftly re-enabled. In this release, the scribble function has been re-implemented with a very similar tool which we'll continue to develop. This was a necessary change, and we're sorry for the inconvenience during the short period it was not available.

Scribble is busted!

This was the number one feature I used this app for. I even bought an iPad Pro to be able to use it with Apple Pencil. Now it is gone and markup does not work! Useless!

Update: The scribble function is back but is totally busted. The problems I am having are:

1. When writing on a document with Scribble using an Apple Pencil it is registering the side of my hand as a pencil touch and consequently I get a line across my page. This never used to happen with the old scribble.

2. Every few seconds I get a pop-up saying “Failed Saving PDF”.

3. Every few minutes the app crashes completely.

4. The functionality of the scribble function has been reduced.

This is a major issue for me. This feature is massively important for me and right now it is not usable.

On a side note, a great new feature would be: if you are creating a Scribble from a blank page, it would be great to be able to create additional pages. I sometimes use Scribble to take notes and it is frustrating if I use up a whole page to have to start a new file.

Developer Response ,

The Scribble feature was temporarily removed, then swiftly re-enabled. In this release, the scribble function has been re-implemented with a very similar tool which we'll continue to develop. This was a necessary change, and we're sorry for the inconvenience during the short period it was not available.

Update January 2022: We've resolved several of the bugs you've reported in the last two updates. Please try again. If you continue to experience issues, please contact technical support so we can get these issues resolved.

Rubbish

Multiple issues. I’ve tried to tell Datto of the problems and they ignore and don’t acknowledge the problems.
1. Scribble is broken
2. Full document names not shown only say 15 characters then it shows ….. we deal with architectural drawings that have lengthy drawing names. On site, I can’t find any specific drawings. Datto confirm they will NOT update this. Ridiculous
3. On IPAD or IPHONE, the UI colours are wrong and you can’t see the text, only if you switch to dark mode the text is highlight. i.e the SAVE button after making a change….pretty important button to find.
4. Generally need a better UI on the app. Too hard going in and out. Settings is too hard to access when deep into the folders.

I’m on the verge of getting our company to switch to SharePoint or BOX

It’s good software and the integration into windows has been great, however some of these problems make the app totally unusable.