Davey Lifeguard 4+

Fine, but

Crashes repeatedly - needed to reinstall within first week and still problems

Probe menu doesn’t work at all, just a blank screen - so need to change on the unit

Would be nice to improve…
Let the manual ‘on’ toggle without switching off the schedule. It’s a pain to need to remember to toggle the schedule back on when you just want to manually run it for something

Add functionality to calibrate the ORP to actual chlorine levels, or even better roughly how much of other chemicals we should add each week to stay in balance. I’d guess it’s not that hard for the app to work out the right ORP level for a desired chlorine level, if it also manually gets told other chemical balances like buffer, calcium, cyanuric acid.

Thank you for providing valuable feedback. We apologize for any inconvenience you've experienced.

Crashes repeatedly: We are actively working to enhance the stability of the app in our upcoming releases. If you encounter persistent issues, please don't hesitate to reach out to us directly through Davey CSC (email/call).

Probe menu blank screen: We're unable to replicate this issue, and we'd appreciate it if you could provide us with more details via via email at sales@email.com or through our online form at https://daveywater.com/au/support/contact-us/ so we can investigate further.

Regarding your suggestions for improvement, we've forwarded them to our design team for evaluation:

1. Enhance the user experience for manual/schedule control.
2. Improve the user experience for calibration and manual dosing.

The latest update has broken the ability to run the system on a schedule - an essential feature. In my app their is a blank row where I previously turned on and off the schedule.
In addition, both this and the previous version doesn’t display any options when clicking into the ‘probe’ settings.
And clicking on some of the menu items in ‘Settings’ causes the app to close.
The actual system is great and app is easy to use but these bugs are a big negative - please fix!

Thank you for your valuable feedback. We have resolved the schedule issue in version 3.2.2.


Regarding the items in the 'probe' settings and the app closing when clicking on certain menu items, we are currently unable to reproduce these issues. We kindly request you to reach out to us via email at sales@email.com or through our online form at https://daveywater.com/au/support/contact-us/ with further details so that we can investigate and address these concerns.

We appreciate your positive feedback on the overall system, and we are committed to providing the best user experience. Thank you for bringing these issues to our attention.

Limited app and prone to crashing. What should be good has too many bugs. It’s a reasonable way to look at fairly realtime observations but I’ll echo the other reviewer that at this point:
1. Probe settings don’t work now. You can’t see them nor change them from the app.
2. Can’t select or change schedule view from the app. That means if I turn on the pump and system by app in manual mode, I can only switch it off not return it to a schedule mode. Ie I now need to go to the physical unit to put it back on schedule mode again. Poor.

Thank you for your feedback. We appreciate your insights.

1. Probe Setting Blank: We're unable to reproduce this issue on our end. Could you please reach out to us via email or through our customer support platform with further details? We're here to assist you.

2. Schedule Issue: We're pleased to inform you that the schedule issue has been addressed in version 3.2.2. Please update the app to enjoy the improved functionality. If you encounter any further issues, feel free to contact us.

Thank you for your continued support.