DeliveryNow by EG Driver 17+

No Sound in minimising the app

When I go online and go through other apps or listen to music while waiting for orders, it doesn’t make any sound when I receive the order (only notification pops without sound). So if I am online and keep my phone aside using other apps I am missing the orders. Normally, other delivery apps notifies with the same sound even though the app is open or close, can you make the same with this app.

Thanks.

Need eyes on the road, not the phone

It's OK for a bit of beer money, but for the income most days, vehicle and communications device should really be provided by the employer.

The number one missing thing is a one touch voice hotline to the dispatcher. They are quite hard to get on the phone and often unfamiliar with regional areas.

The idea of a text interface while you are driving is obviously daft. it might take several minutes for the dispatcher to reply over text as well.

Trying to glean what is going on around town from the very limited information on the map felt like a bit of a mug's game to me at times. Ideally, you could be having that conversation with the dispatcher over voice.

The implementation of the app also has issues, not always coping well with various screen sizes, and especially difficulty marking jobs as complete or accepting the jobs sometimes requiring restarting the app.

This could be an OK experience, but it wasn't paying the bills, even the car upkeep, and the app breaking on a Friday afternoon was the last straw.

it's a pretty simple job driving booze around to thirsty people. It would be a lot more enjoyable without the technology in the way.

Developer Response ,

Hi there, thank you for feedback. We appreciate the time you have taken to write this up and the honesty. We working very hard to improve the app and the experience by the drivers, we understand there are a bunch of pain points we need to resolve. If there is anything we could do to improve your experience please let us know, feel free to contact us on driverappsupport@jimmybrings.com.au. Regards, Driver App team.

Needs work

This app needs a lot of improvements if it is to measure up to par with other delivery apps. It’s also not very intuitive which means it takes a little while to figure out how it works.

There is no way of knowing what you are agreeing to pick up or where you’re delivering to. And no way of knowing your earnings until AFTER you’ve completed the job. These are things you as a driver need to know ahead of time before accepting a job.

Secondly, the loud foghorn alert is actually really loud and offensive. Who wants to hear that multiple times a day? Change this ASAP.

Thirdly, the pay isn’t too bad but, it doesn’t take into account the distance travelled to the pickup location. Sometimes the flat $3.50 fee isn’t enough.

Hopefully the devs improve the experience of the app. I can see these issues have also been reported by other users for over a year now.