Designer Wardrobe: Buy & Sell 4+

Dw

This is a wonderful place to shop thank you so much team DW
Buyers and sellers have all been so pleasant to deal with
Beth

Developer Response ,

Hey there! Thanks so much for the kind words and review. So glad you're loving DW and our app :)

Unfair and ridiculous decision.

I listed an item brand new as how it was purchased from the store. A buyer from NZ bought the item a couple of days after receiving the item (includes weekends) she opened a dispute saying that she received a bad which had been used. Mind you the bag was in original plastic wrapping and all cards and plastic inserts in each section was placed. Designer wardrobe decided for the buyer to return the item back to me without showing photos of what she was complaining of. I had original photos of the item before sending it to the buyer. Over a month later I received the my bag back and my bag had been used, had white dots inside the bag and the plastic wrapping on the chain had been ripped off, stretching internal is very visible and you can tell it had been used. All along designer wardrobe favour was on the buyer. From experience anyone could sell a brand new bag on this site and if the buyer changes their mind after using it and decide to return it back they will get their money back and you will get your item back used and worthless.

Sign up issues

I just sign up and my account is locked straight away. Told me go contact them but can’t find where? I made another account, went in then logged me out straight away, then asking me to log in when I did my account is straight away locked again. Went to change passwords but took too long to send me the change of password link but wven after I changed the password it still won’t me log in to my account. I’ve verified my mobile number but still won’t let me in. So disappointed. Wasted my time!

Developer Response ,

Hey there! Thanks so much for taking the time to review us - we're sorry to hear about the issues you're having here.

We did have a temporary issue with new sign-ups not registering correctly, but this has been fixed and you should have been notified. Again, so sorry about the inconvenience!

If you're still having issues please just email us: support@designerwardrobe.co.nz. Thanks, DW