DiDi Driver: Drive & Earn Cash 4+

Unstable and No responsibility taken

On a number of occasions the app automatically logged me out resulting in losing my turn in the airport queue meaning a 2/3 hours lost waiting.
The company claims that only one is dispatched to one driver at a time but on several occasions the i was unable to accept requests with the app return an error message saying job accepted by another driver. The company runs driver promotions like daily and weekly bonuses, however every time I’m close to achieving the bonus target, something goes wrong with the app meaning I’m unable to receive requests to meet my targets.
I have complained directly to the company on many occasions, while they have accepted the errors are caused by the app, on all ocassions they refused to take responsibility and pay any sort of compensation meaning my hourly rate is around $7.80 which does not meet the Australian minimum wage standard. I did not want to make this public complaint but forced to do so in the hope of getting some attentions by their management.

Excellent improvements - well done!

This app has improved so much. There are so many features to make the experience easier, like pulling up a street view photo as you arrive at the pick up or drop off to help find the right place. 3 programmed destinations instead of 2 in a day like other Rideshare driver apps. Petrol discount (finally!) and almost instant cashing out of earnings at once per day at present (hopefully will expand but definitely a much anticipated and welcomed feature to get live cash out!). There is one tiny glitch, in that my navigation terminates before I reach the destination so that I actually have no guidance or house numbers on screen during the most vital 30 seconds when I am approaching the house. Not sure why it does that as though i have arrived when I haven’t. (Just a minor feedback not a complaint. I hate missing the house for the rider makes me look like I can’t read a map .lol. With so many new and amazing features it is gonna take a bit of time to iron out these little things so no stress!).

Keep up the excellent work, guys. It is a pleasure to drive for you and the app keeps going from strength to strength.

Developer Response ,

Hi, buddy! It's great to hear you're enjoying our rideshare service. We're consistently working to improve our app, so we can offer you the best experience as a private driver. It's superb having you as part of the team, and we hope this partnership lasts long. Count on DiDi at any time. DiDi Driver - The world’s leading mobility platform

Poor earnings

During peak times and for the purpose of rewards, I accepted a express trip worth of 18$.. it took 20mins just to pick up the customer and 30mins to drop the customer to her destination .. so overall I just earned 18$ per hour which is actually very minimum rate than any regular legally paid jobs .. also I have to deduct the fuel charge It’ll be just 15$ I would have got in hand for 1hr .. DiDi offers more promotions, but end of the day it’ll just depends on an average pay per hour which should be at-least 35$ including fuel consumption.. DiDi should improve in pick up time for the drivers .. the more satisfaction you expect from the riders should be the same from drivers too .. then only it’ll be win win situation for all .. honestly I did Uber without promotion and got 82$ per 2 hrs with very short pickup and frequent trips … so please try to improve your services and understand from drivers perspective and consider their efforts and time we take to provide good service to the riders and make them comfortable to increase your customers who prefer DiDi .

Developer Response ,

Hello! We understand your point of view, and we're considering these topics as we work to improve the experience of working as a private driver here at DiDi. We hope you stick around to check out the updates coming soon! DiDi Driver - The world's leading mobility platform