Eatsapp Food Delivery 4+

No way to contact

Guys- I ordered through you and there is no way to contact you or the restaurant to find out why my order hasn’t arrived. Am I missing something?

Developer Response ,

Hi Nic, we have a 24/7 service centre: (02) 9199 8777. You can contact us via email: menna@eatsapp.com.au

Trash company

There is no customer service for regular customers. They only care to work with those restaurants and make money from them. When the restaurants do sth wrong, prepare to fight for ur own right, cuz they don’t care. I lost the money for my entire order cuz the restaurant said they didn’t receive my order but I ve already paid them thru this app. But, Eatsapp told me to ask restaurant for refund by myself and they couldn’t do anything with it. Will never use again!

Developer Response ,

Hello, we're truly sorry to hear about this. Would you please let us know your order number, store name or date of order? We will absolutely refund you ASAP. Eatsapp is different, all payments made using our App go directly to the restaurant. Refunds are normally processed directly from restaurant, but we will happily refund you and chase the restaurant. Again, we are very sorry to learn that you feel betrayed. If you wish to speak to us, please call us directly on: (02) 9199 8777

Amazing service

Amazing service fast delivery got my whole order very speedy and food was still fresh and hot. Great prices too. Would definitely be ordering from here again I love it!