Etsy Seller: Manage Your Shop 4+

The App is always developing over the past year. There are so many angry sellers out there. Communication is the key to sort these out. My issues have always been sorted. But I work my shop full time and follow all the rules. Etsy is by far still the best platform to sell HANDMADE. If you don’t declare non-handmade (made by your hands) you are asking for problems. Keep up the good work Etsy

Hi, happy to hear that you are satisfied with the services offered by Etsy and thank you for providing this feedback. Please reach out to our customer support at https://help.etsy.com/hc/en-us/articles/115013375488, if you have other suggestions or concerns. Thank you and be safe!

Not only is the list of information that they track is quite extensive, excessive and a little unnerving (probably should have checked before installing the app, I probably would have not bothered with it if i had seen this earlier). But the app seems to be way underdeveloped.

Below is a ist of issues with this app in point form as expanding on these would be far too long:

- No Landscape view: If you want to use this app with an iPad and keyboard, forget it.
- Gestures are clunky
- App performance is slow and often unresponsive.
- It is half an app and half a web browser, instead of displaying certain information within the app, it just displays the data on the Etsy shop owners website.
- Stats are cumbersome and difficult to navigate
- Navigation often takes multiple taps for the app to respond (this is on current apple hardware at the time of posting this review)
- home page is far too cluttered and difficult to view, requires a lot of navigation for a home tab
- Not all features are available when editing listings, something that should be when they have set a deadline as to when the old app will no longer be supported.

If you have a device that can navigate their website adequately, then you are best to stick with the website. The new app is a huge step in the wrong direction. Being able to see star seller progress and ‘dark’ mode are the apps only two redeeming features. Unfortunately, the cons far outweigh the pros.

We appreciate your feedback on the new released Etsy Seller App. As we continue to improve our app and other services, we would like to apologize for the inconvenience this has caused you. If there's anything else we can help you with, kindly contact our Support team using this link etsy.me/contactsupport and provide this specific issues that we can check on further, rest assured that we'll assist you right away! Thank you and stay safe! We also want to hear about your thoughts to improve our app functionalities through this form: https://forms.gle/qDSVNDmc5iUwD7Xa6

Where do I start. I started my store, and got my first order today! I was so excited. I went to confirm the order, put my details through, all was fine. 2 hours later, people were taking HUNDREDS OF THOUSANDS OF DOLLARS OUT OF MY ACCOUNT. Lucky this was a debit card, or else I would have sued the company. This is not a joke, this is serious. This is a scam. Do not sell on Etsy, they take you’re money. This is a disgrace. Whoever is in charge, if you are reading this review. You should be ashamed of yourself. I trusted you and you attempted to take hundreds of thousands of dollars. There needs to be serious scrutiny of the people here. Beyond a joke. It is more than a disgrace. I can’t stress enough DO NOT SELL HERE, THEY TAKE YOURE MONEY. I would rate this in the negatives.

Thanks for reporting this to us, steveana34. We’re very sorry to hear about your experience. To best look into this, can you open a ticket with our support team? They’ll be able to gather more information and pass the relevant information to our engineering teams. You can contact us here: https://help.etsy.com/hc/en-us/requests/new