Evony 12+

Non Support from Customer Support Team

While I have enjoyed the companionship and content of the game they have real issues with Customer Support Services and some Programming errors that make the game glitch causing all sorts of distress to their inexperienced users … Customer Support loves to send you round and round in circles asking for a response to their unresolved issues until players just give up asking … seriously an audit of your Customer Support would show you many flaws and disregard to the actual questions that have been asked to this team … it makes us players feel disregarded, unheard and a source of income for your game without true regard for our ability to have adequate solutions to our game challenges … a solution to my current enquiry was even offered in every email … yet the team continues to say the information is where it actually is not … bad customer management and support in a great game 😳

Developer Response ,

Dear player. To better solve your issue, could you please provide us with in-game id for further checking? Thanks for your support and we seek for your kind understanding.

2% Puzzles, 98% spending money to make a difference

Advertising stating that this is puzzle solving raised my interest, however the truth of this that it’s simply a game where you combat with other players, forming alliances etc. interesting game but overall it’s falsely advertised with the few puzzles which drew in all the little kids who are virtually toxic in the zone chat, this needs moderation. Heavy game imbalances where players who level 20 plus run roughshod over lower level players, suggestion would be to put a level limit in for example a 5 level difference between opponents. Extremely heavy money based game. You have to use diamonds to retrieve your catapults instead of allow other healing mechanics, simply it is made for the player to spend loads of money in the game to be competitive.
I cannot recommend this game at all. You can play with out spending as you can get a few diamonds through your monster kills and achievements but overall the amount of advertising and best buys now are overwhelming. It’s just not worth getting involved with. Just remember the game is PvP and you will need to be aware of that from the get go.

Developer Response ,

Dear player. Charge may give players' advantage in some degree. But it is not everything. Friends give you more power. Every player has his play method. We will also strive to make the game balance.

Great game but Cust support lacking

I’ve played a few years had normal issues lag, bugs etc same as all games. Recently due to Evony tapping into my card 3 times instead of 1 I’ve had to use the customer service. They pretty much blow you off, I was told to provide receipt I did then they were like if you got an issue talk to your payment provider. Mate you have my money? Either give me the goods or you refund me. So beware the customer service really is a don’t care kind of deal. The game itself is fun, lot too learn but if you grind you can be ok without coining. You’ll never be topside without it though there’s just too many that coin. Also once a ton reach the new level of k40 they will expand again make more money. It’s an evolving game has a lot of working parts but seriously the game itself is good. Just pray you don’t need to raise a ticket, the service is terrible.