What’s New

Version 2.0.4

Updates in version 2.0.4:
- added Profile to services menu on Home screen
- fixed an issue that some users experienced when trying to log in
- other bug fixes and minor improvements

Ratings and Reviews

1.7 out of 5
96 Ratings

96 Ratings

Hamish DB ,


Two stars is me being generous when having had to select a new PIN number (thanks) and tried to login for the first time with it I get told *twice* that my login has timed out - iPhone XR with current (12.3.1) software so it’s not that...

Please update the App to use Face / Touch ID, ask for some advice in general around application design / stability from the team behind the Service NSW App - and then take the advice!

ASuhana ,

Super easy to use

Used the Medicare Express App after a very long time and was pleasantly surprised with the ease of use. Don’t remember it being so easy when I first used it a while back when it first came out. It took me no more than 2 minutes to submit the claim. Amazing customer experience when you compare it with waiting in the queue at the shop front.

CaptainSparrow69 ,

App lags and freezes

App was working fine when I first downloaded it but every time I tried to log in thereafter, it kept freezing on the login screen. Very frustrasting.
Everything else about the app is easy to to use and straightforward when it does work but it’s very slow and glitchy.


Australian Government Department of Human Services
30.5 MB

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.



Age Rating
Rated 4+
© Department of Human Services


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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