F-Secure: Total Security & VPN 4+

Greatly improved, reliable

VPNs should be set and forget. F-secure’s recent major update uses new VPN protocols has been a vast improvement: it quickly connects, it stays reliably connected and it uses less battery. It’s great to forget it’s there.

VPNs should be trustworthy and F-Secure is much more than most providers, having started and established itself as a cybersecurity company first and being a public company.

It’s great to be able to recommend it again after a period of frustrating issues. Almost all of those issues I had with the previous version have been addressed. Just beware that after restarting your device, the VPN may not automatically connect (but this seems out of F-Secures control).

Developer Response ,

Hi there,

Thank you so much for your thoughtful and honest feedback!

We're truly glad to hear that the recent updates to our VPN — including support for modern protocols — have improved your experience in terms of speed, reliability, and battery efficiency. Our goal has always been to deliver a “set it and forget it” protection experience, and it's great to know we're back on track.

Thanks again for your continued support and for recommending us. If you ever run into any issues or have suggestions, our team is always here to help.

Regards,
Chameni / F-Secure

Do not upgrade to version 23.0

The latest version of this app under iPadOS has changed the way the VPN works. It was always slow to establish a link to the one (1) VPN server in Australia, but tolerable. With version 23.0 it is still *very* slow to establish a link but, as an added bonus, it now wipes its VPN profile every day or so - sometimes a couple of times per day - forcing you to reinstall it. Then it insists on trusting any Wi-Fi network known to your device even when you specifically set trusted networks to (0). It still goes to sleep after a while, even when you set it to stay awake when the device is idle and with version 23.0 you loose the ability to wake it up via your device’s settings->VPN. If you try and wake it via the app you have to fight with it to turn on Wi-Fi protection. Further the VPN does not automatically activate when you move of Wi-Fi to cellular (same on an iPhone).
As far as support goes F-Secure stopped doing email support years ago. You can try calling them if you like hanging on the phone. But the backbone of their ‘support’ is a ‘community forum’; for a paid app, community support…
I’ve been an F-Secure user for years and their products have been very good, but as of now I’m looking for an alternative. If you use F-Secure I’d suggest you avoid this upgrade. If you are looking for a VPN/Security package, I’d suggest you look elsewhere - especially on iPadOS

Developer Response ,

Hello,
Thank you for your feedback and evaluation of our program. Our technicians have already diagnosed the problem and a final solution to the problem is currently being prepared. It will be implemented in version 24.0 of our product and will soon be made available to all users.
We thank you for your patience and apologize for the inconvenience caused.

With best regards
Pawel / F-Secure

x5 Winner of the Global Test Award!!!!

Having reviewed all other AV & Internet Security products, this is a clear winner. Thanks for making me SAFE online from all my devices!