Family Zone Connect is used by over 1 Million families across the globe. And while parents love us.....we're working on the kids. And that's why you may notice that our app rating is a little low. The negative ratings and reviews are mainly from kids who aren't that happy that their parents have added parental controls to their devices, but read on and see how Family Zone can help keep your family safe, happy and healthy online. Our kids are worth it.
Download the Family Zone app on your child's device to manage what they see online and when they see it. Family Zone lives on your child’s devices to keep them safe and responsible no matter where they go, or what network they connect to.
The Family Zone app is easy to set up, and even works with school devices.
With Family Zone, parents can:
- Block inappropriate content
- Manage screen-time
- Restrict app downloads and in-app purchases
- Manage social media and YouTube access
- Track device location and history
- View family online usage reports
- Get advice from Cyber Experts
Additionally, you can manage your family's devices and Family Zone account settings by downloading the Family Zone app onto your device and selecting "Parent" during set up.
With Family Zone, your children won’t miss out on the online fun and learning that’s so much a part of their lives. They’ll simply be shielded from risks and potential harms with strong yet flexible parental controls.
The Family Zone app protects every device. Everywhere.
Fixes to connectivity for Filter Only customers.
Ratings and Reviews
Parents find alternative
Ok so this app definitely does all the stuff it’s supposed to, sets restrictions, blocks content etc. but even as a supported country, my child had absolutely no wifi or data connection. The whole reason I got it was to held my kid study, but how the hell are they supposed to study if they can’t access the internet? I also installed this on my kids phone, and the day it was installed the new $1000 phone broke. I’m pretty sure this is not a coincidence, especially looking at the fact that no physical damage was involved. I highly recommend finding alternatives and not to go near this app. If it’s for screen time just set it up on your apple device, and if it’s for content blockage just set an age limit. It’s really that simple. This app also has privacy concerns, as I definitely have noticed that after installing this app, when searching on incognito I get ads from those searches when in reality I should not at all. Your giving them access to all your data and everything on your device when in return you get a non working device. THIS IS A BIG SCAM. STAY CLEAR.
Developer Response ,
Hi, thanks for your feedback. It sounds like you are having issues with out product - have you contacted our support team at https://www.familyzone.com/au/families/contact-us we would love to help! As for the $1000 phone, you should take it back to the retailer and ask for a refund as it is definitely not fit for purpose, we have no record of an app being downloaded from either app store making a device stop working. As for the ads issue, please search for "Incognito Tracking Lawsuit" into your favourite search engine and you will find that it's most probably caused by some other company. For the record we are an Australian company and bound by some of the strictest privacy laws in the world, please have a look at our legal and privacy information here, and if there is any information you feel is missing please contact us - https://www.familyzone.com/anz/legal.
I really hate it
Ok so yeah it does what it’s ment to but as a teenager I need my freedom! My parents got it because my school made them and I wish I was never recommended it’s the worst thing that has ever happened to me. I blocks literally everything and I doesn’t help with school either. Whenever I’m trying to do school work and the teacher has sent a link I can’t get into it because it’s blocked. I get the point of this but me being a teenager and non of my friends having this app really puts me out of place because I have to ask for access to something all the time. Example let’s say I’m out with my friends and we want to make a TikTok, I can’t use the app because of my access and then I have to go through all the trouble of asking my parents to change it, and then they don’t. Also another reason of why you shouldn’t download this app is that it randomly doesn’t work or signs me out so I have to go through all the trouble of signing back in and then it not working. It’s just so stupid. I hate this app! DONT DOWNLOAD IT! I need my freedom to do things on my phone!!!
Developer Response ,
Hi fairy cake, Parents put Family Zone on their kids’ devices to keep them safe and balanced online. We understand that it may take some time for you to get used to it. When you are requesting access to an app/website if your parents and your parents are approving the change but it is not working, get them to get in touch with our support team (familyzone.com/help). If there are apps that you need access to, ask them to allow these during the access times you need (they are able to change this via the app on "internet filters and rules") that way you won't have to request every time you would like access.
Would give 0 stars if i could
This app comes with some sort of vpn that makes wifi an absolute nightmare to get a hold of, I use this ipad for school... im not going to use up my iPhones battery because i have to use it a hotspot just to do schoolwork LOL Also if you have an apple device you can monitor screen time and set restrictions .etc. without needing an extra app for it. Just the other day i was trying to go onto etsy to show my parents something on my wish list and it was blocked for some reason. My dad actually gave me his phone to find it instead because it was “too complicated” to unblock it - his words not mine. Also parents shouldn’t give their kids extreme time limits and shouldn’t be blocking websites such as Etsy in the first place. It breaks trust and communication levels. Ive found that after my parents started getting me these ridiculous apps ive actually been way more on edge around them and have felt that they dont think i have the ability to control what i spend my time doing.
Developer Response ,
Hi SirClive4. Thanks for your review. The Family Zone App shouldn't interfere with your ability to use a wifi network, if it seems to be happening at school, it could be worth reaching out to the IT team. Screen Time is a great feature on iOS, and we work in partnership with it, as there are some features that they are unable to offer. If your parents are having some issues with the settings for allowed and blocked pages, our support team are available to help familyzone.com/help
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Browsing History
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- FAMILY ZONE CYBER SAFETY LIMITED
- 48.7 MB
- Requires iOS 13.0 or later.
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Age Rating
- This app may use your location even when it isn't open, which can decrease battery life.
- © B Communications Pty Ltd
- In-App Purchases
- Family Zone Premium (monthly) $6.99
- Family Zone Premium (annual) $68.99
Up to six family members will be able to use this app with Family Sharing enabled.