FANZO: Sports Bar Finder
Ratings & Reviews
At my local, we have to do our tipping through this app. That’s the only reason I go near it. It is honestly a dog’s breakfast. The reason it gets two stars not one from me is because whatever is going on in the backend does seem to keep track of our competition’s tips correctly. But that’s about it. Hope that your local tipping competition sticks to some other method of putting tips in. This has let me down too many times
Developer ResponseG'day Hamish. Thanks for taking the time to reach out and my sincere apologies for the bad experience you've had thus far. Honestly this is disappointing feedback, because we're trying really hard to make a great app for sports fans. Would love to chat to you for a few minutes to understand what we can improve for season 2024 and to make your experience with FANZO first rate. If you could flick me an email at fletcher@fanzo.com so we could organise a time to chat I'll make sure we try to fix any issues we can. Cheers
The data consumption of the app is way too high. The user interface is garbage. No one needs a splash screen and wants to wait for it. Navigating to my local pub's tipping competition takes way too many clicks. The ranking is garbage and half of the screen shows the irrelevant header... Just scroll it full screen. There's no clarity about when you can get a free pot. There seems to be some arbitrary cut off date. I submitted my tips Thursday and it didn't give me a free pot. Tipping pots expire now after 2h. Pots to gift after 7 days. Totally inconsistent behaviour across the board. No explanations. Similarly you only can receive one pot to gift per week, but the week's cutoff date is not clear. Overall summary: as a software engineer myself I'm appalled at how bad this app is implemented. Just grey out the "claim" button with a timer underneath when I cannot currently claim a pot and allow me to submit my tips Thursday and grant me the free pot to expire Saturday morning. Also, show the expiration time in relative terms (like 4h20min).
Initially had issue: App says device linked to another user and to contact support. App support message didn’t submit. “App support” link in Apple Store didn’t go to any support page and i couldn’t find any support contact on the web. Being frustrated I left a review to which Fanzo responded promptly. They updated their support links and fixed my issue. Shout out to Fletcher at FANZO who was very helpful and understanding. Issue resolved and I’m a happy chappy. Thanks FANZO and thanks to Fletcher!
Developer ResponseHi there. Please accept our sincere apologies, I understand this would have been very frustrating. I can help you get this sorted. If you could send me an email at fletcher@fanzo.com I will be able to get you logged in right away. I have also added contact details to our FAQs page, so that others will be able to reach us when they need support.
Have been using this app for a couple of years to find bars showing the UFC. My local don’t show the fights unfortunately (I still love them), so I use FANZO to find the next best spot near me. I’ve tried a few different bars around and they’ve all had the fight on the big screen. Five stars.
One of the more usable apps on my phone. Clear layout and design. Nothing better than seeing the “you have won a free pot” notification either. An application I will definitely be recommending
My mates got me onto FANZO so we could all claim a free Guinness at our local. Ever since I’ve used it to find a place to watch UFC & late night soccer which has been a god send. Very easy to use and super helpful