Flybuys 12+

Excellent programme!

I find Flybuys to be a good value for money programme. By the end of each year I have enough points to pay for most of our Christmas lunch. I don’t know of another scheme where this is as readily achievable. I think Coles’ deals are fair, I have always been happy shopping at Coles and I find its staff very courteous and helpful. Coles’ Flybuys programme takes on extra significance in the current period of high grocery prices, but here, too, Coles has come to the aid of customers by reducing the price on many items until next year. A great Aussie icon and one my friends from overseas also love shopping at when they come to visit. Thank you, Coles! 😊

Useless

I like the concept of saving money but Woolworths rewards are way better I don’t need my physical card to access my money which is utterly ridiculous and frustrating that you need it with fly buys I also have my flybuys connected to my catch account and recently got a flybuys offer to get 2000 points for 1 shop so long as I shopped at somewhere like Catch, Coles, Bunnings etc I have bought a bottle of milk at Coles also and neither of my shops have triggered my offer and no points through shopping with Catch? When I went to speak with someone and was trying to find the details of my shop through catch (this is me talking to people about my flybuys points)I explained I was trying to upload things and was told off when I couldn’t immediately find the copy of full receipt and everything just booted me out of the apps! Now I need to either find my physical card or wait until it comes in the mail and 7days plus to wait for a card really? My Mum use to work for coles Myer and flybuys have been around as long as I remember why can they not keep up!

Lose The Splash Screen + Add Apple Wallet!

Please lose the pointless splash screen on loading! You can still show your brand elsewhere in the app. I simply want to quickly access ‘my card’ to add points at check-out. Worse, my local Coles has such bad mobile reception it’s 3G/1 Bar and this app takes so long to load that if I don’t open it before I get to the check-out I sometimes don’t bother scanning so I’m not holding up others. At other stores where the mobile coverage is better it’s less painful but still clumsy with the splash screen - cut to the chase!

Also need to add Apple Wallet integration. I would prefer to simply scan my Apple Watch at check-out to add my rewards and use the app on the phone later to check activity, balance etc. The main competitor to this app now does this very effectively and it’s actually influencing where I’m shopping due to the above issues.

Look forward to seeing ongoing development to this product for those who prefer a fully digital experience with retail rewards.

Developer Response ,

Hi,
Thank you for your feedback. We understand the frustration.
Apple Wallet integration is coming soon. Stay tuned.
We will work on improving the app load experience. Thank you for letting us know.