FordPass 4+

FordPass

Ford Motor Co.

    • Free

iPhone Screenshots

Description

FordPass App is designed to bring all Ford owners added value, by providing a solid set of useful tools, information and features to make their life easier – all in one convenient place.

With FordPass you will be able to:
• Access, where available, your Vehicle Health Information.
• Access customer service support through Guides.

On Fords fitted with embedded modems, you can get connected vehicle solutions - Start, Stop, Lock, and Unlock your Ford and much more. Note, Start, Stop is available on automatic transmission models only.

What’s New

Version 4.17.0

• Continuous quality improvements under the hood of the app
Keep the feedback coming!

Ratings and Reviews

4.4 out of 5
2.1K Ratings

2.1K Ratings

fthisrubbish ,

works smoothly (most of the time); features are basic

Does the job! Would be great to have more remote features and diagnostics available. E.g. notify on door unlock/lock, engine start… similar to notification when alarm triggered. Often criminals will steal the keys from your house therefore not triggering any alarm. This would allow an owner to act/notify authorities before thieves have left the garage! Also, would be good to review trip history (location, modes used, top speed etc.), which could get sent by push notification when car is turned off or by request within the app.

Philst_george ,

RE : Recent update no good

I downloaded the recent update & am not happy with it. I have been using this app ever since I bought my new Ford Ranger at Easter time this year & it has been working really well.

However ever since I downloaded the recent update the app no longer shows my rego no. that was entered soon after I bought my Ranger at Easter. So I went in selected edit & put my rego no. in again. Then I selected save & it took me to another screen with a circle & the word loading in the centre. When it finished it went back to the previous screen which showed vehicle name & VIN no. but the rego no. was still blank. So I closed the app & reopened it again, but rego no. space was still blank. I tried this update 3 times but it still will not save my rego. no. I also don’t like that now with this new update I have to select about 4 or 5 items to see that my rego no. is still a blank space.
It’s like the old saying “ If it ain’t broke don’t try & fix it “. I hope that someone sees this & then fixes both these problems, because prior to this latest update I had used the app heaps of times & it worked really well. C U L8R. Phil.

Developer Response ,

Hi, sorry about the rego error! Send your details to the FordPass Guides at guides@ford.com and they'll be able to investigate this for you.

robbit123 ,

Software update -FAIL

Most of the features in the ford app are quite helpful. I wish that the remote start feature worked for manual transmissions.

However, programmed software redundancy meant that, after the recent updates by Ford to the app, the version on my iPhone stopped working, unless it was updated.

Today, a situation arose where I needed to unlock my Ford using the app. But I was out of luck, as the app hadn’t been updated and it would not operate.

So that is the cause of the fail.

A suggestion to ford is that this app has to work 100% of the time. When a new feature is added to any product, and consumers change their behaviour to utilise and benefit from that tool, then the tool becomes unavailable due to a policy, it creates a reliability and reputational issue for the manufacturer.

The usual response from any tech company would be to suggest that apps on a user’s phone should be updated more regularly, and I agreed to the terms and conditions of the app. Unfortunately that is not an acceptable reaction.

Please maintain your reputation of reliability, in all areas of your product development.

Thanks

Developer Response ,

Thanks for sharing your feedback.

We try to use forced updates sparingly. We're sorry this one caught you at a bad time.

App Privacy

The developer, Ford Motor Co., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • User Content

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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