Frank Health Insurance 12+

GMHBA Limited

Designed for iPad

    • 4.5 • 22 Ratings
    • Free



Frank is now available in the palm of your hand, with our Frank App.

Designed to help members manage policies on the go, view the progress of claims and see remaining extras limits for the whole fam. Plus, no need to remember another password – securely log in with biometrics tech. How convenient.

You can lodge a claim in under 60 seconds, from the comfort of the couch and use Live Chat* to speak to real people about your policy. So, you can multitask while (binge) watching your fav show.

Here’s what we love about the app:

• Speedy claims - with options to upload photos or PDFs  

• Live Chat* - for help relating directly to your policy 

• Access to previous claims history 

• Make a premium payment - by credit card, debit card or direct debit 

• Easily check remaining extras limits 

• Request a new member card 

It’s easy as health insurance, in an app.

Not available for Frank OVHC (Overseas Visitor Health Cover) members.

* Live Chat only available during certain times of the day.  

What’s New

Version 1.0.2

• Bug fixes
• Improved error handling on login
• Enhanced tablet view
• Improved email address validation

Ratings and Reviews

4.5 out of 5
22 Ratings

22 Ratings

keraeee ,

Finally an app for Frank!

What I appreciated about the app was that they made submitting claims so easily accessible. The layout was clear and I was able to easily navigate it with no issues. It’s very beneficial especially if you’re in time constraints! I would definitely recommend to friends and family.

Developer Response ,

Hi keraeee, love the feedback. Thank you for sharing!

Neets88 ,

Simple and easy to use

Nice and simple, but I’d love to see a feature where the card is accessible on the app since a lot of the time when I claim and I don’t have my card on me and the practitioner will ask if I can access the card online which I can’t so I was hoping this app would have this feature integrated!

Developer Response ,

Hi there. We’re with you on the e-cards idea! Hopefully coming in a future release.

Mubwg ,


Simple, easy to navigate with appropriate links, straightforward. As most have already mentioned it would greatly help to have a digital card for the ewallet! Keep up the good work !

Developer Response ,

Thanks so much for your feedback! We love hearing our members are loving our app! We are with you on the e-cards... stay tuned!

App Privacy

The developer, GMHBA Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • User Content
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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