FREENOW 4+
taxi, black cab, PHV, eScooter
Intelligent Apps GmbH
-
- Free
Screenshots
Description
FREENOW is Europe's largest multimobility app, available in 9 European countries. Book black cabs, Rides (private hire vehicles), taxis, eScooters and eBikes all directly through the app. You are in control to choose how you roll, book easily, pay in-app quickly and complete your trip safely!
HOW IT WORKS - RIDE-HAILING
1. Enter your destination
2. Book a car or a cab near you
3. Track your driver's arrival
4. Pay easily through the app
HOW IT WORKS - ESCOOTER & EBIKE
1. Switch to the 2-wheels tab
2. Find a eScooter or eBike nearby
3. Unlock the eScooter or eBike by scanning the QR code or by selecting it directly on the map
4. Go to your destination and pay easily through the app
FEATURES
- The only ride-hailing app where you can choose an electric Black Cab, Eco Taxi or Private Ride every time you take a trip! Same great service, lower environmental impact.
- You can choose a black cab or a taxi with a partition screen to allow for social distancing.
- Highest quality drivers, fully licensed with all Ride drivers met and onboarded face-to-face
- Convenient prebook feature available up to 4 days in advance making planning ahead that bit easier.
- All black cabs and wheelchair accessible taxi options are available for those requiring extra assistance.
- All drivers are reminded to sanitize their vehicle after every trip.
STREAMLINE YOUR BUSINESS TRAVEL
Automatically collect your receipt via email after each trip when you pay with the app, or skip manual expense reportings altogether by using a FREENOW for business account.
EASY AIRPORT TRANSFER
Book last minute or up to 4 days before your flight. Need a pickup? No problem, just collect your luggage, order your vehicle of choice through the app and follow the in-app walking directions to the FREENOW pickup point within your terminal.
FREENOW is available for both business and holiday travel at Europe's largest airports, including Heathrow, London City, Gatwick, Stansted, Dublin, Frankfurt, Madrid-Barajas, Barcelona El-Prat, Munich, Rome Fiumicino, Manchester, Düsseldorf, Vienna Schwechat, Milano Malpensa, Berlin, Paris Charles de Gaulle, Nice Côte d'Azur and Malaga.
BOOK THE RIGHT VEHICLE FOR YOU
UK:
Black cab: Iconic British taxi with high-quality knowledgeable drivers
EV black cab: Electric black cab with high-quality knowledgeable drivers
Ride: Private hire vehicles with professional drivers and the lowest fixed prices in London
EV Ride: London’s largest electric fleet of PHVs
eScooter: Book an eScooter directly in the app in London
Ireland:
Taxi: Book a taxi with a fully licenced driver with Ireland’s shortest waiting times
Taxi + Screen: Taxi with a partition screen offering you a more comfortable way to travel
Taxi XL: Taxi with more than 4 seats
Accessible Taxi: wheelchair accessible for those requiring extra assistance
Eco Taxi: Ireland’s largest electric and hybrid taxi fleet offering you a greener way to travel
TRAVEL ALL OVER EUROPE
The FREENOW service is available across 10 countries in over 100 European cities.
SUPPORT
If you have any questions, please visit the help & contact section of the app (via your profile) to see our most frequently asked questions.
What’s New
Version 12.39.0
Make sure to update your FREENOW app. The most recent version ensures that you have the fastest and most reliable service yet.
What’s changed?
- Bug fixes and improvements
Enjoying the app? Leave us a review.
Ratings and Reviews
Works well in Rome
Worked well for us while we were in Roma. Only minor issues getting a taxi the first time when the first driver canceled but only waited less than 8 minutes that time. Otherwise less than 3 minutes all other times.
Worked well even when using my overseas travel Visa card as payment method. The drivers do also accept cash. Would recommend it.
App ok until something goes wrong
We booked a ride to get us to the Eurostar in London for very early in the morning from our hotel. The driver did turn up but did not park in front of the hotel where we had been waiting 15 minutes but around the corner somewhere. When he was finally found by another driver, he started to drive away, with 4 adults trying to wave him down and the helpful driver tooting his horn and flashing his lights. He did not get out of his car once, nor could we contact the driver thru the app even tho it has a contact driver option, it did not work. They then charged me an additional fee as a no show. Eventually found somewhere in the app to lodge a protest, this has cost me over £20, but have not heard back from anyone. If you do use it, I recommend booking a black cab.
NB… developer made contact for me to supply them more information, which I have already done twice!!! Just trying to make it look like they’re taking action on complaints but don’t seem to actually do anything when you submit a problem.
Developer Response ,
Hi there, we're sorry to hear that you were charged for this cancellation. Please contact us at https://support.free-now.com/hc/en-gb/requests/new or send feedback through the app with more information so we can investigate.
Absolute disgrace - never trust this service
I pre booked a taxi from central Rome to the airport 18 hours in advance. 15 minutes prior to the 8am pickup time we had a confirmed driver. At 8am he cancelled. Multiple further drivers cancelled.
With 2 young kids, 5 big hold bags and hand luggage we’ve had to fight our way to the airport on public transport. Up and down multiple flights of stairs on the metro (lifts all broken of course). Now on a bus, not sure if we’ll make it, unsure whether we’ll lose 1000 euros worth of flights.
This actually epitomises the weekend we’ve had in Rome. We were robbed yesterday, the streets are piled high with stinking rubbish. Do yourself a favour and visit somewhere else. We will never, ever be back.
Developer Response ,
Hi, thank you for your feedback. We are very sorry for any inconvenience occurred. We kindly invite you to contact us via our dedicated page https://support.free-now.com/hc/en-gb/requests/new, we will be happy to assist you. Thank you
App Privacy
The developer, Intelligent Apps GmbH, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Location
- Contact Info
- Search History
- Identifiers
- Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Intelligent Apps GmbH
- Size
- 239.6 MB
- Category
- Travel
- Compatibility
-
- iPhone
- Requires iOS 14.0 or later.
- iPad
- Requires iPadOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Languages
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English, Catalan, French, German, Greek, Italian, Polish, Portuguese, Romanian, Spanish, Ukrainian
- Age Rating
- 4+
- Copyright
- © 2024 Intelligent Apps GmbH
- Price
- Free
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