GOAT – Sneakers & Apparel 9+

There are several things I could comment on that are good with goats practice but I’ll mention the best. Goats system of authentication is very tight and well done so there is almost a guarantee that it is a legit purchase and if it is fake, then they offer a full refund. I ordered a pair of Air Jordan 1s for my dad and when we were told that they were fake, they gave a full refund without hesitation. I adore that goats system is so good for the customer and I’m happy to use it as my way of purchasing and selling sneakers because of its good policy.

Basically bought 2 pairs of shoes from
Goat. 1st pair were fake OFF white unc which I had to pay import duties. Than has to pay the return shipping even it’s there fault. Customer service takes for ever to reply. Took at least 2 months to get approved to send back. Second pair I received were damaged and had scuffs marks everywhere. Again same thing had to ask to get them sent back. Being in Australia shipping shoes is $60 dollars a pair. Do they care? No compensation not even a refund. No you just get credit, which I used up thinking I would be done with this terrible excuse of an app. Than I use my credit only to have to spend more money again to send them back and still have credit. They have a lame policy, where basically as a consumer you are not looked after. Fakes and damages are coming through there app and yet they do not take responsibility for this. I’d love to give them a 0 for rating if it were possible. Stick to stockx at least if they mess up, you can get your money back.

Was a little worried when I read reviews, but I ordered the pre-authenticated shoes ($40 extra well spent) so I didn’t have to wait or worry about possibly getting fakes. They arrived ahead of schedule and are straight 🔥would buy from again and definitely recommend. Just to be safe though I’d only buy new and pre-authenticated shoes cos I don’t want to have to pay for international returns!