GoCatch – Where will you go next? We're the Australian option with lower fares everyday. Tap the app to get a GoCatch quickly and safely.
There’s a GoCatch for every moment, whether it’s your daily commute, a trip to the airport or a night out with friends, and we’re available Australia-wide. Book ahead with Advance Bookings – have a car waiting for you right when you need it most, day or night – from 30 minutes to 1 year in advance.
Requesting a GoCatch is simple:
- Open the GoCatch app and enter your destination.
- Choose from Economy, Premium, Taxi, Premium Taxi or Maxi.
- Tap Request to see the fare estimate and to choose your payment method.
- Confirm and you’ll see your driver’s arrival in real-time on the map, along with their picture, vehicle and contact details.
- Payment with GoCatch is easy. If you’re paying with Apple Pay, PayPal or your saved credit/debit card in a GoCatch Economy, Premium, Taxi, Premium Taxi or Maxi, simply hop out at the end and it’ll be automatically paid for in-app. Taxi, Premium Taxi and Maxi also accept cash payments.
- Invoices are directly sent to your email.
- Rate your driver with a simple Thumbs Up or Thumbs Down and help us ensure we exceed your expectations.
If you need a quick and affordable ride for everyday trips, select Economy. Or if you are after an elevated experience with a luxury vehicle, select Premium - it’s great for those special events or date night.
When you have lots of friends or luggage to move, get a Maxi for maximum space. Or if you simply need a reliable Taxi to get where you need to go without hailing outside, there are thousands available with convenient cash and card payment.
With GoCatch Rewards, every on-demand trip and Advance Booking you take with GoCatch now earns you GoCoins, which are redeemable in the GoCatch Rewards Shop. Become a GoCatch Member or VIP Member and discover a world of possibilities. VIP members earn GoCoins at 15x the non-member rate; use bonus days and multipliers to earn even more. VIP Members will also receive exclusive benefits and offers, complimentary VIP Premium Transfers, access to Priority Customer Care, Concierge Booking Services and much more.
GoCatch Business Solutions offers a zero fee, GST compliant solution for your business travel needs. We give you better insight and visibility into your business travel expenditure. Easily manage your employees’ trips, client travel, billing and invoices – all from one easy to use, centralised dashboard. Learn more at www.gocatch.com/business/.
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We’re here to help. Visit on.gocatch.com/contact or email us at firstname.lastname@example.org.
We update the GoCatch app regularly with important fixes to make your journey a more reliable one. Here are some of the improvements we’ve made in the latest update:
- Added Zip Pay and Diners Club as new payment methods
Ratings and Reviews
Trip to Sydney Airport
I initially gave a thumbs down for the trip I booked through go catch because my waiting time till pick up - so I gave a negative thumbs down rating because of the wait time.
This was not meant as a criticism of the driver who accepted the initial booking but the wait time of 10 mins.
I cancelled the booking with the hope of rebooking a car closer to my pick up. But the only driver who accepted this booking was Abdul - the driver who had accepted my original booking and I canceled because of the wait time till pick up.
I proceeded with the second booking and Abdul provided 5-star thumbs-up service. So please don’t confuse a thumbs down rating on the initial booking.
It was not meant as a criticism of the driver who accepted the booking (ie Abdul). Rather a criticism of the go catch app in general because I felt the wait time till pick-up was too long
Developer Response ,
Hi TS55I, thank you for your feedback. We'll be sure to pass this on to continually improve the service we provide.
Harassing and hopeless
I do not recall ever downloading this app and currently it is not on my phone, I use Uber which is in direct competition. This is why when I received an unwarranted, harassing phone call and subsequent text messages from the manager of this company from a personal mobile phone number, at 9am I was confused and disappointed enough to write this review. Pushing a service which is completely useless at an inappropriate time of day, through unverifiable means is moronic. This company refused to answer my questions, would not comply with my request to be removed from their database and continually repeated the backwards reasoning for this heinously out-of-touch marketing ploy. My preference to communicate in writing through text message was also denied and treated patronisingly. 0/5 do not recommend, definitely do not download, who knows what they'll do with your info!
This may be an app glitch - when the driver arrived (on time and as booked substitutes for a taxi) the driver put the meter on. I said I had paid by the app and would not pay the meter fare. He said the trip had been cancelled (he thought by me) and was no longer on his system and if I did not pay he would not get paid but he would give me a receipt and I could sort it out later with GoCatch. We got out the car down the road a bit and he left ... not in a good mood. We ordered another car and all went without hitch. The difference GoCatch fare and meter fare is about $25-$35. This could be a driver trying to get extra fare or it could have been an App glitch.
Developer Response ,
Hi there, thanks for contacting us. This doesn't sound right at all and we'd like to look into this right away for you. Please contact us through the following link and we'll be in touch: on.gocatch.com/contact
Up to six family members will be able to use this app with Family Sharing enabled.