GP2U Telehealth-Online Doctors 12+

Being able to access the essential care that GP2U allows is truly supportive of health and wellbeing. I’m able to access a specialist that is qualified and experienced in the circumstances that I’m dealing with and I can access them from my home, office or car

I waited for over an hour with the video on waiting for the Doctor to connect, only to close the video to see what the notes in the virtual waiting room said, as it previously stated he was delayed with another patient, but when I went back to to waiting room from the video my appointment disappeared completely, what a waste of time!!! And to not see the Doctor after all of that wait! Now I am out of pocket and still need to see someone!

I understand that Doctors are dealing with medical issues and often run late but, I waited for over an hour for my appointment! All of which was a rescheduled appointment because the Doctor cancelled the first appointment.

The whole purpose of me using this service was because it was suppose to be quick and easy but, this whole scenario is ridiculous!

I could have gone to my regular Doctor in the amount of time I had to wait in the virtual waiting room for the Doctor on this platform and then to not be seen at all after the lengthy wait!

This app desperately needs a notification setting, that advises when the doctor is running late and allows you to connect when they then become available!

Worst app ever! I want my $70 back from the Doctor missing my appointment and then my appointment disappearing completely.

Was not able to pay via the app to be able to confirm an appointment so had to book via the website. The doctor sent me the prescription via email which I urgently needed and on arrival to the chemist I realised I needed to login to the app to pick up the prescription. However when trying to select the chemist via the map I was not able to. Then when I exited the map, to my horror I got notification to say that another chemist no where near where I was at, had received my prescription for delivery! Meaning I would not get my prescription for another 2 to 3 days! Once the notification disappears, the app provides no option to retrieve that prescription, nor can I see an option to identify exactly which chemist my prescription was sent to. As I am currently unwell, this is extremely frustrating and upsetting.