Grailed – Buy & Sell Fashion 9+

I love the app, so easy to use and so versatile. It’s awesome for selling items and also for purchasing your grails that you can’t find anywhere!
Only issue is that i’ve had so many people not reply and have had people not ship items i’ve bought, nothing against grailed, it’s just the people who use it!

Amazing app, and website! EVERYONE should recommend this to people who are looking for street wear, luxury wear or vintage wear, it’s all there!
Thanks for making it real!

I use grailed a lot, an unhealthy amount. I’ve come to enjoy the app but also realise some of the key problems and voids that it presents. i’ve bought plenty of things and also sold. Firstly, I feel that the 6% commission rule is outdated and a more complex, fitting base rate should replace it. Secondly, buyers should be able to SEARCH their grails, making comparing similar items easy to decide on one. It feels as though i have millions of grails so this would be amazing. Furthermore, there should be a button which allows users to ‘superlike’ an item - a form of shortlisting the items which a buyer has their eye closely on. As a devout user, I’m sure these changes would be key in improving purchases, cash flow and satisfaction, as from time to time the site can seem jumbled, confusing and disorganised.

P.S: Thé app also needs a note official/ efficient way of bundling items. So that if you’re buying multiple things from one seller in a combo deal, it’s recognised as that and not just paying more for one item

1. You never had to pay a fee on items but now you you lose more than 10% through taxes and grailed fees. Lower your fees.

2. You spend 2 weeks negotiating a deal to finally come to an agreement. Then you pay immediately, and for whatever reason they don’t end up sending it. You wait 3-5 days (even extend shipping time) just to get a refund (never in full because you had to pay a fee which you don’t get back). Introduce a 3 strike option, where on the third strike, they lose their account. (Will never happened because they want as much money they can get their hands on).

3. Why is there no option to pay in other currencies? On top of the ridiculous fees if you’re not in the US you have to pay currency conversion fees on top of that, which through PayPal is absolutely ridiculous and is always way higher than the current exchange rate… way too $$$