Grays: Auction Marketplace

Name: Grays: Auction Marketplace
Rating: 4.7 (15827 reviews)
Author: Grays Ecommerce Group Limited

Marketplace: Cars, Wine & More

Free · Designed for iPad

16K Ratings
Ages

18+
Years
Category

Shopping
Developer

Grays Ecommerce Group Limited
Language

EN
English
Size

56.7
MB

You can do it all on Grays — now right at your fingertips with our mobile app. Join millions of users browsing, bidding, and scoring incredible deals on Australia’s largest online auction platform. Explore a huge range of categories, updated daily: Automotive: Classic cars, general cars, luxury vehicles, motorbikes + more Industrial: Trucks, construction equipment, mining, agriculture, and heavy machinery + more Boats & Caravans Home & Lifestyle: Jewellery, fashion, electronics, collectables and household items Wine: Private cellar collections, cheap drinks + more Built-in features that help you win: My Bids: Easily track auctions you’re participating in and get real-time updates Watchlist: Save items you’re interested in and monitor them closely Search & Save: Quickly find exactly what you’re after and save your search filters Bidding Made Simple: Place instant or auto-bids with just a few taps Smart Notifications: Get alerts when you’ve been outbid so you never miss a chance Personalised Home Feed: Discover listings that match your interests Download the Grays app today and experience why we’re Australasia’s leading online auction marketplace for industrial, auto, and commercial sales.

Ratings & Reviews

4.7

out of 5

16K Ratings

New update is a major step backwards
26/09/2019

dont upgrade to new version
Can’t search an item in all categories anymore. When searching you have to select a category to search. On the home screen there’s no auction end today or auctions nearly over button. Might as well delete this app. Not easy to use. Going to lose so many customers buying items and watching items from their phone. Very disappointed

Developer Response
Hi, thanks for your feedback. Searching across all categories is a feature coming in a future update. Seeing auctions ending today or nearby will also be coming in the future. - GraysOnline Team.
New update is a major step backwards
26/09/2019

dont upgrade to new version

Can’t search an item in all categories anymore. When searching you have to select a category to search. On the home screen there’s no auction end today or auctions nearly over button. Might as well delete this app. Not easy to use. Going to lose so many customers buying items and watching items from their phone. Very disappointed
Developer Response 01/10/2019
Hi, thanks for your feedback. Searching across all categories is a feature coming in a future update. Seeing auctions ending today or nearby will also be coming in the future. - GraysOnline Team.
DO NOT USE THIS NEW VERSION
02/10/2019

takeaway7000
GraysOnline in their most intelligent (sorry dumbest) moves have given permission to their tech department to update a previously solid working app. The new version is now so not user friendly, the moving around between menus is a nightmare, you can’t view all the listed current auctions within a category (try it click on catering and you get taken to a list of items on auction only. Click on any item and it says item not available., if you want to look at say what you have won there’s no easy menu up top you have to go to one of the 4 menu at bottom of your screen (account) then you have another screen with your details and a menu up top that is a scroll wheel where all the other options like won are. It’s painfull. Not one grays employee has sat down as a customer with a user account and navigated this new update. If they did it wouldn’t have been released.DO NOT USE- I would save a mobile or desktop version to your home screen instead and delete the apple iPhone app version.GRAYS - do your homework before releasing apps!
DO NOT USE THIS NEW VERSION
02/10/2019

takeaway7000

GraysOnline in their most intelligent (sorry dumbest) moves have given permission to their tech department to update a previously solid working app. The new version is now so not user friendly, the moving around between menus is a nightmare, you can’t view all the listed current auctions within a category (try it click on catering and you get taken to a list of items on auction only. Click on any item and it says item not available., if you want to look at say what you have won there’s no easy menu up top you have to go to one of the 4 menu at bottom of your screen (account) then you have another screen with your details and a menu up top that is a scroll wheel where all the other options like won are. It’s painfull. Not one grays employee has sat down as a customer with a user account and navigated this new update. If they did it wouldn’t have been released.DO NOT USE- I would save a mobile or desktop version to your home screen instead and delete the apple iPhone app version.GRAYS - do your homework before releasing apps!
New version of this app is actually a downgrade.
30 July

Don’t download app update.
Overall experience altering accidentally updating the version of this app was a huge mistake! Trying to find the 3.41 version to re download and delete this newer version because it is so disorganised to use and takes longer to navigate then the previous version. Under my bids - active section for example- every single bid that is usually sorted by ending soonest at the top (structured) - it is all scattered. So if you’re bidding on 100s of items, to check on one item you then have to go through every single item you’ve previously bid on. What a huge mistake that was updating the app - and I know that they’ll lose customers that way.

Developer Response
Hello, Thank you for your feedback. We are always working to improve our app to better serve our customers, and we truly value your input. We will review the issues you mentioned and provide fixes where possible.
New version of this app is actually a downgrade.
30 July

Don’t download app update.

Overall experience altering accidentally updating the version of this app was a huge mistake! Trying to find the 3.41 version to re download and delete this newer version because it is so disorganised to use and takes longer to navigate then the previous version. Under my bids - active section for example- every single bid that is usually sorted by ending soonest at the top (structured) - it is all scattered. So if you’re bidding on 100s of items, to check on one item you then have to go through every single item you’ve previously bid on. What a huge mistake that was updating the app - and I know that they’ll lose customers that way.
Developer Response 14 Aug
Hello, Thank you for your feedback. We are always working to improve our app to better serve our customers, and we truly value your input. We will review the issues you mentioned and provide fixes where possible.
Terrible App, Terrible Customer Service
14/02/2020

Onslow WA
Have used their app a number for bidding on their online auction (at different times), app always buggy i.e. bids not updating, pages freezing etc. Furthermore; when you actually win an auction, there’s total disregard for your good purchased, example is buying items categorised as “collectables”, and they stick their adhesive lot number labels directly on original packaging, which then damages the packaging upon trying to remove label. Has happened to me a number of times now; sent emails to their customer service email to lodge complaint, no response, they’re only interested in turning a buck. Buyer beware, consider using other reputable auction houses.
Terrible App, Terrible Customer Service
14/02/2020

Onslow WA

Have used their app a number for bidding on their online auction (at different times), app always buggy i.e. bids not updating, pages freezing etc. Furthermore; when you actually win an auction, there’s total disregard for your good purchased, example is buying items categorised as “collectables”, and they stick their adhesive lot number labels directly on original packaging, which then damages the packaging upon trying to remove label. Has happened to me a number of times now; sent emails to their customer service email to lodge complaint, no response, they’re only interested in turning a buck. Buyer beware, consider using other reputable auction houses.

What’s New in This Update: • New support chat now live • Filter updates for better item discovery • Performance and usability enhancements across the product detail and search pages

Version 4.5.2

15 Oct

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
- Diagnostics
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller
Size
Category
Compatibility
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Age Classification
Copyright

Developer Website

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Grays: Auction Marketplace

Marketplace: Cars, Wine & More

Ratings & Reviews

What’s New

Version 4.5.2

App Privacy

Data Used to Track You

Data Not Linked to You

Accessibility

Information

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